Award

Back Office Software 2

CROWN COMMERCIAL SERVICE

This public procurement record has 7 releases in its history.

Award

14 Mar 2025 at 08:46

TenderAmendment

22 Aug 2024 at 14:03

Tender

25 Jul 2024 at 09:58

Planning

20 Dec 2023 at 12:04

Planning

20 Dec 2023 at 10:57

Planning

20 Dec 2023 at 10:54

Planning

20 Dec 2023 at 10:53

Summary of the contracting process

Crown Commercial Service (CCS), based in Liverpool, has completed the procurement process for the "Back Office Software 2" framework agreement. This agreement, which covers software package and information systems, has been utilised by Central Government Departments and other UK Public Sector Bodies. The procurement, carried out through an open procedure (above threshold), included a tender period ending on 27 August 2024 and a contract period from 21 January 2025 to 20 January 2029. The awarded contracts, effective from 18 February 2025, have a significant value of £5 billion, reflecting CCS's commitment to facilitating the acquisition of back office software and support services across various sectors including health, police, fire and rescue, and education.

This tender offers substantial business growth opportunities, especially for SMEs and VCSEs, which are encouraged to compete in this open procurement process. With its comprehensive coverage - from enterprise resource planning to customer relationship management and beyond - the "Back Office Software 2" agreement presents lucrative deals for vendors specialising in IT services, consulting, software development, Internet support, and productivity workflow technologies. By engaging in this framework, businesses can expand their market presence, enhance their service offerings, and contribute significantly to the public sector's efficiency improvements.

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Notice Title

Back Office Software 2

Notice Description

Crown Commercial Service (CCS) as the Authority has put in place a Pan Government Collaborative Agreement for the provision of Back Office Software to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations. The Back Office Software 2 framework agreement has provided a route to market for organisations wishing to purchase software and support for back office systems, directly from the software vendor. The framework has covered the following: enterprise resource planning, HR and payroll, financial accounting, procurement and supply chain management, customer relationship management, productivity workflow technologies, content services, service portal, integration software, mobility and accessibility, as well as support and maintenance for these services.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-38fcffec-7067-4bf4-87eb-52584453365f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b5bf0c77-5601-4bff-92a8-0607022b8494
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£5,000,000,000 £1B-£10B
Lots Value
Not specified
Awards Value
£5,000,000,000 £1B-£10B
Contracts Value
Not specified

Notice Dates

Publication Date
14 Mar 202511 months ago
Submission Deadline
27 Aug 2024Expired
Future Notice Date
12 Jul 2024Expired
Award Date
18 Feb 20251 years ago
Contract Period
18 Feb 2025 - 17 Aug 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CROWN COMMERCIAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

A LIST OF SUCCESSFUL SUPPLIERS CAN BE FOUND IN THE ATTACHMENTS A

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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