Tender

Microsoft Dynamics Support Resource

UNIVERSITY OF HUDDERSFIELD E-TENDERING

This public procurement record has 1 release in its history.

Tender

21 Aug 2020 at 11:36

Tender Notice
Summary of the contracting process

The University of Huddersfield is currently seeking proposals for a tender titled "Microsoft Dynamics Support Resource." Located in Huddersfield, within the Yorkshire and the Humber region, this procurement process is categorised under the provision of services, specifically for Customer Relationship Management (CRM) software development services. The open procedure will close for submissions on 21 September 2020, with the contract expected to commence on 3 November 2020 and conclude on 3 November 2022. Interested suppliers will need to collaborate with the University to provide ongoing and agile CRM support and development.

This tender presents significant growth opportunities, particularly for SMEs and voluntary, community, and social enterprises (VCSEs) that specialise in IT services, software development, and consultancy. Businesses well-equipped to respond should possess expertise in systems analysis, solutions development, and user training for Dynamics CRM. The framework agreement not only seeks to appoint a partner for steady support but also anticipates the potential for additional project opportunities throughout the contract duration, making it an attractive prospect for capable service providers in this field.

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Notice Information

Notice Title

Microsoft Dynamics Support Resource

Notice Description

The University is looking to establish a single supplier framework agreement to appoint a partner who can provide suitable Dynamics CRM support and development resource, to work alongside the University's own project management or business analyst resource, as required over the term of the agreement. The primary purpose of the framework agreement is to provide an ongoing dedicated resource to the University. The secondary purpose is to facilitate an agile and efficient route to market in the event that the University identifies additional projects which require Dynamics CRM support, but which fall outside of the scope of the ongoing resource and business as usual. It is envisaged that the appointed partner will offer suitable resource to cover professional services including, but not limited to, the following: o Systems/Business Analysis o Solutions Development o Systems Maintenance o Dynamics 365 Support o User Adoption, Knowledge Transfer, Change Management and Training o Mobile Solutions o Trusted Advisor o Documentation o End of contract handover Additional information: Further information and ITT documentation can be accessed via the University's e-tendering portal www.in-tendhost.co.uk/universityofhuddersfield Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3e09cb8f-82e1-4ed9-ad8b-e9088cb4acd0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f5b0acba-72bc-494b-bd35-122f13e5ed61
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

48445000 - Customer Relation Management software package

72000000 - IT services: consulting, software development, Internet and support

72212445 - Customer Relation Management software development services

72500000 - Computer-related services

72600000 - Computer support and consultancy services

72610000 - Computer support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20205 years ago
Submission Deadline
21 Sep 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
3 Nov 2020 - 3 Nov 2022 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF HUDDERSFIELD E-TENDERING
Contact Name
Claire Gunton
Contact Email
c.gunton@hud.ac.uk
Contact Phone
01484472954

Buyer Location

Locality
HUDDERSFIELD
Postcode
HD1 3DH
Post Town
Huddersfield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE44 Calderdale and Kirklees
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Kirklees
Electoral Ward
Newsome
Westminster Constituency
Huddersfield

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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