Planning

Customer Portal

NEWLON HOUSING TRUST

This public procurement record has 1 release in its history.

Planning

30 Jun 2017 at 15:34

Summary of the contracting process

The Newlon Housing Trust is initiating a planned procurement process for the development and maintenance of a "Customer Portal" aimed at enhancing services for residents in London, United Kingdom. This opportunity falls within the software package and information systems industry, with an estimated budget of £60,000 for the initial phase, expected to kick off on 16th October 2017 and last until 15th October 2018. Interested suppliers should note that expressions of interest are being sought, with key dates for future notices expected on 10th July 2017.

This tender presents significant growth opportunities for businesses, particularly those specialising in IT services, software development, and consulting. Companies that are innovative and possess experience in integrating digital platforms, specifically those familiar with Microsoft Dynamics 365 and WordPress, will find themselves well-suited to compete for this contract. Additionally, small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate in this project that promises to innovate resident communication and service delivery.

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Notice Title

Customer Portal

Notice Description

Newlon Housing Trust (NHT) is seeking expressions of interest from suitably skilled and experienced suppliers to develop and maintain a customer portal for residents. NHT wish to use digital channels to improve services for residents and become more efficient. We intend to migrate more and more services and we expect the resident portal to be our primary digital platform. The portal will closely integrate with NHT's existing WordPress website and be driven by Microsoft Dynamics 365. The portal will enable customers to update information, check progress, make payments and communicate more effectively with NHT. The portal will need to be innovative and developed to be future proof. The contract value is an estimate for the first phase of development. However, the scope of the award is for a contract of up to 3 years to allow for future phases of incremental development.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-40d1e657-0efd-4d23-b275-bdf4d52124bf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4dc1a6f1-f5ac-412e-bc01-ff9f54fa3b25
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planned Procurement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jun 20178 years ago
Submission Deadline
Not specified
Future Notice Date
9 Jul 2017Expired
Award Date
Not specified
Contract Period
15 Oct 2017 - 15 Oct 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NEWLON HOUSING TRUST
Contact Name
Imran Yasin
Contact Email
imran.yasin@newlon.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
N17 9FE
Post Town
North London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI London

Local Authority
Haringey
Electoral Ward
Tottenham Hale
Westminster Constituency
Tottenham

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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