Notice Information
Notice Title
IT Services Assistant
Notice Description
AI Technology and self-service to improve IT support 24/7 while reducing service delivery costs. Solution to allow users to log tickets, check for updates and order equipment via natural language and chat.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-42427d91-093d-4b90-8579-33eb23c44dc4
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/8624cea0-995c-4d93-a4a8-a2800c8a63a7
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £106,410 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £54,410 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 30 Nov 20223 years ago
- Submission Deadline
- 31 May 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 29 Jun 20214 years ago
- Contract Period
- 30 Jun 2021 - 26 Oct 2022 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SURREY COUNTY COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- REIGATE
- Postcode
- RH2 8EF
- Post Town
- Redhill
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ2 Surrey, East and West Sussex
- Small Region (ITL 3)
- TLJ26 East Surrey
- Delivery Location
- TLJ South East (England)
-
- Local Authority
- Reigate and Banstead
- Electoral Ward
- South Park & Woodhatch
- Westminster Constituency
- Reigate
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/8624cea0-995c-4d93-a4a8-a2800c8a63a7
30th November 2022 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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