Tender

Tenant Satisfaction Measures - Perception Surveys

CURO GROUP

This public procurement record has 1 release in its history.

Tender

21 Feb 2025 at 11:54

Tender Notice
Summary of the contracting process

Curo Group, a provider of social housing, is inviting bids for a contract titled "Tenant Satisfaction Measures - Perception Surveys". This procurement falls under the industry category of Market and economic research, polling, and statistics, specifically focusing on data collection, collation services, and customer satisfaction surveys. The procurement process is currently at the tender stage, with documents available until 14 March 2025. The contract is based in Bath (BA2 1EP) and is valued between £100,000 and £140,000 for an initial two-year term, with a potential one-year extension. The contract period is from 19 May 2025 to 19 May 2027.

This tender represents a significant opportunity for businesses experienced in providing services to social housing clients, particularly those familiar with the Tenant Satisfaction Measures regulations. Small and medium-sized enterprises (SMEs) are encouraged to apply, given the open procurement method utilised by Curo Group. By securing this contract, a business can enhance its portfolio and reputation in the social housing sector, potentially leading to further opportunities within this niche market. Suitable candidates will possess robust knowledge of the industry's regulatory requirements and demonstrate a proven track record in client satisfaction surveys and associated data services.

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Notice Information

Notice Title

Tenant Satisfaction Measures - Perception Surveys

Notice Description

Curo are inviting bids for a single contractor to carry out tenant perception surveys as part of Curo's regulatory requirements under the Tenant Satisfaction Measures (TSM). Curo is a registered provider of social housing and as such the successful contractor shall have experience of working with social housing clients, in addition to having robust knowledge of the TSM requirements under the Transparency, Influence and Associability Standard. This contract shall be let on an initial term of two (2) years with an optional one (1) year extension. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Curo is tendering for the provision of the above requirement. The closing date for receipt of your expression of interest is given in the box below entitled - Date documents can be requested until. Important information: This tender is being conducted through the Curo supplier portal and all documentation is only available via this portal. Once you have registered and expressed interest in the project, all applicable documents are normally published to the secure area within 24 hours (via clicking on 'My Tenders'). If after this time you have not received your email advising the tender documents have been published to the secure area, then contact the Procurement Team by sending a message through the correspondence function. An email will be sent to the 'Publish Email' address supplied at registration when the documents have been published. You will then be able to login to the secure area and download/view the tender documents. Submissions must be made via the web site. All documents should be uploaded to the website, then be sure to press the Red button 'Submit Return' (You may need to scroll the screen down to see this button). You will then receive a receipt (print & retain a copy of this receipt and this is your confirmation of your submission). The tender status will then confirm your documents have been submitted. System Guidance is available at:-https://in-tendhost.co.uk/curo/asp/onlinehelp.asp?help=helpoverview or via the In-tend Support Desk (number located in 'Help' section). Please Note: Documents will be published automatically to the secure area on the e-tendering website following an expression of interest. Additional information: Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-42f339f1-a207-4059-8d4c-e21c00861138
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/edd24ac9-e667-40c9-a647-231f4a548d9c
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

72314000 - Data collection and collation services

79300000 - Market and economic research; polling and statistics

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£140,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Feb 20251 years ago
Submission Deadline
14 Mar 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
19 May 2025 - 19 May 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CURO GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BATH
Postcode
BA2 1EP
Post Town
Bath
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
Not specified
Local Authority
Bath and North East Somerset
Electoral Ward
Westmoreland
Westminster Constituency
Bath

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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