Award

Strategic Technology Partner - Business Systems and Development

THE NATIONAL ARCHIVES

This public procurement record has 6 releases in its history.

AwardUpdate

06 Aug 2025 at 10:00

Award Notice
AwardUpdate

24 Jan 2025 at 11:33

Award Notice
AwardUpdate

18 May 2023 at 12:17

Award Notice
Award

18 May 2023 at 09:53

Award Notice
TenderAmendment

10 Feb 2023 at 16:57

Tender Notice
Tender

24 Jan 2023 at 14:59

Tender Notice
Summary of the contracting process

The National Archives, based in Richmond, England, sought a Strategic Technology Partner under an open procedure for services within the software package and information systems industry category. The tender aimed to provide professional services in areas including Dynamics 365 Customer Service, Cloud Services, and software development, both bespoke and off-the-shelf, with a contract period commencing on 22nd April 2023 and concluding on 21st April 2027. The awarded contract was finalised with Dingwall Consultancy Services Limited, enabling up to £500,000 worth of services, though there is no guaranteed minimum spend. The procurement was completed with the tender period ending on 7th March 2023.

This tender presents substantial growth opportunities for businesses specialising in IT consulting and software development. Companies engaged in cloud services and Dynamics 365 Customer Service solutions will find this contract particularly lucrative. The procurement prioritised SMEs, aligning well with enterprises capable of delivering innovative digital solutions under budgetary constraints, and facilitating transformational IT strategies. This collaboration fosters business expansion through consistent challenges in providing publicly accessible IT services, pivotal for companies aiming to establish a strong foothold in government IT contracts.

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Notice Information

Notice Title

Strategic Technology Partner - Business Systems and Development

Notice Description

With an increased emphasis on digital, TNA faces the challenge of delivering reliable and publicly accessible IT services with limited resources and budgetary constraints. To meet this challenge, we have embarked on a transformational programme of work that complements and supports our IT Strategy and direction of travel. We are seeking a partner that can assist us in delivering our objectives. The objective of this tender exercise is to source an IT Strategic Technology Partner to provide professional services for a range of technological solutions at TNA specifically in regards to Dynamics 365 Customer Service, Cloud Services and Off-the-shelf and bespoke software development.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4a63888b-636d-4f31-bcfc-ff104789af1b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b9a825ea-a1c3-4c25-8e57-83fcfc1ec4fc
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

73 - Research and development services and related consultancy services

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£500,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Aug 20256 months ago
Submission Deadline
7 Mar 2023Expired
Future Notice Date
Not specified
Award Date
21 Apr 20232 years ago
Contract Period
21 Apr 2023 - 21 Apr 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE NATIONAL ARCHIVES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
RICHMOND
Postcode
TW9 4DU
Post Town
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
Kew
Westminster Constituency
Richmond Park

Supplier Information

Number of Suppliers
1
Supplier Name

DINGWALL CONSULTANCY SERVICES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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