Award

SISYS Service Agreement for Equipment and Support

MINISTRY OF DEFENCE

This public procurement record has 1 release in its history.

Award

07 Nov 2019 at 15:18

Summary of the contracting process

The public procurement process pertains to a Service Agreement for the support of SISYS terminals, titled "SISYS Service Agreement for Equipment and Support." This tender was issued by the Ministry of Defence, located in Bristol, England, and pertains to the computer equipment and supplies industry category. The procurement method utilised was a direct approach, specifically a single tender action due to being below the threshold amount of £15,000. The contract was awarded on 5th November 2019, with the contract period commencing the following day and concluding on 5th November 2020.

This tender presents significant growth opportunities for businesses specialising in computer support services and equipment. Companies capable of providing comprehensive technical support, software updates, and equipment maintenance would be particularly suited to compete for similar contracts. With the focus on supporting government technology, organisations that have experience working with public sector clients or those with established reputations in IT services may find this an ideal avenue for expansion.

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Notice Title

SISYS Service Agreement for Equipment and Support

Notice Description

A Service Agreement to give support to Sisys terminals including: * Full telephone support on all SISYS supplied software * Free software support updates where applicable, excludes bespoke software * Telephone Helpdesk Support * Priority over non-support customers * Annual update of software and hardware * 2 Desktop Cameras

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-504511fd-0f85-499b-b66f-17b74c752a76
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1b338692-0a1b-4b45-8faa-4707c0f2b8eb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

72 - IT services: consulting, software development, Internet and support


CPV Codes

30200000 - Computer equipment and supplies

72610000 - Computer support services

Notice Value(s)

Tender Value
£14,976 Under £100K
Lots Value
Not specified
Awards Value
£14,976 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Nov 20196 years ago
Submission Deadline
5 Nov 2019Expired
Future Notice Date
Not specified
Award Date
5 Nov 20196 years ago
Contract Period
6 Nov 2019 - 5 Nov 2020 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF DEFENCE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS34 8JH
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
TLK South West (England)

Local Authority
South Gloucestershire
Electoral Ward
Stoke Park & Cheswick
Westminster Constituency
Filton and Bradley Stoke

Supplier Information

Number of Suppliers
1
Supplier Name

CHUBB SYSTEMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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