Award

Assisted Digital Support Services

HOME OFFICE

This public procurement record has 1 release in its history.

Award

12 Jul 2024 at 14:50

Summary of the contracting process

The Home Office has awarded a contract for "Assisted Digital Support Services" to We Are Digital Ltd. The procurement process was initiated via a tender with a selective procurement method. The contract value is £2,831,146 GBP, and the tender period ended on 8th March 2024. The contract spans from 1st September 2024 to 31st August 2027. The services are classified under CPV codes 75130000 and 79512000, focusing on supporting services for the government and call centre services.

This tender presents an opportunity for businesses providing assisted digital support services to participate. Companies offering such support to non-digital applicants for visa or EUSS applications online would be well-suited to compete. The procurement process is at the award stage, with We Are Digital Ltd being the currently active supplier. Interested businesses can explore collaboration opportunities with the Home Office to deliver these essential services over the contract period.

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Notice Title

Assisted Digital Support Services

Notice Description

Provision of assisted digital support to help non-digital applicants make a visa or EUSS application online

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-557b503b-61ae-435d-b4fa-16688a5db0cd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c097ca51-3f1f-474e-9fb2-a1c462949411
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

75130000 - Supporting services for the government

79512000 - Call centre

Notice Value(s)

Tender Value
£2,831,146 £1M-£10M
Lots Value
Not specified
Awards Value
£2,831,146 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jul 20241 years ago
Submission Deadline
8 Mar 2024Expired
Future Notice Date
Not specified
Award Date
6 May 20241 years ago
Contract Period
31 Aug 2024 - 31 Aug 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
We Are Digital
Contact Email
getgoing@we-are-digital.co.uk
Contact Phone
Not specified

Buyer Location

Locality
COVENTRY
Postcode
CV1 2TE
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified

Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
1
Supplier Name

WE ARE DIGITAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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