Tender

9836 - Revenues and benefits remote processing resource for Norwich City Council

NORWICH CITY COUNCIL E-TENDERING

This public procurement record has 10 releases in its history.

TenderAmendment

16 Aug 2019 at 10:28

TenderAmendment

16 Aug 2019 at 10:28

TenderAmendment

23 Jul 2019 at 13:30

TenderAmendment

23 Jul 2019 at 13:30

TenderAmendment

23 Jul 2019 at 13:29

TenderAmendment

23 Jul 2019 at 13:29

TenderAmendment

23 Jul 2019 at 13:29

TenderAmendment

23 Jul 2019 at 13:28

TenderAmendment

23 Jul 2019 at 13:28

Tender

18 Jul 2019 at 16:11

Summary of the contracting process

Norwich City Council is currently seeking a single supplier for the provision of remote processing resources for Housing Benefits, Council Tax Support, and Council Tax processes. This tender, identified as "9836 - Revenues and benefits remote processing resource for Norwich City Council," falls under the services category, specifically focusing on placement services of personnel. The tender is part of an open procedure procurement method and is active, with a submission deadline set for 21 August 2019. The expected contract duration is from 1 October 2019 to 30 September 2020, with options for annual extensions until 30 September 2024. This opportunity is based in Norwich, located in the East of England.

This procurement presents a valuable opportunity for businesses specialising in temporary staffing and personnel services. Companies that can offer flexible remote processing capabilities, particularly in benefit services, would be well-equipped to compete for this contract. The need for adaptable service providers aligns with the Council’s objective to manage fluctuating demands effectively, thereby enabling these businesses to potentially secure a stable stream of work in the public sector while contributing to cost savings for the Council.

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Notice Title

9836 - Revenues and benefits remote processing resource for Norwich City Council

Notice Description

Norwich City Council requires a single supplier to provide remote processing resource for the completion of Housing Benefit, Council Tax Support and Council tax processes using the Northgate Revenues & Benefits Platform and the Civica document management system. Due to fluctuating demands on the revenues and benefits service and the awards of funds for specific Government initiatives, it is not always possible to manage within an existing establishment. These can be short term funded requirements so there is a need for remote resource on an ad-hoc basis to deliver the required level of service. The requirement for remote processing resources will fluctuate depending on both the need and the council's internal organisational authorisation procedures, therefore expenditure cannot be guaranteed over the term of the contract. Processing will be for Housing Benefit, Council Tax Reduction and Council tax processes for residents of Norwich City Council only. It is expected that this service will result in the following benefits for the council: *Cost savings through lower processing resource rates, utilising the correct level of resource to match the requirements at the correct time *Meeting demands from central government, by prompt increase in resource when required The contract term is for an initial one year from 01 October 2019 to 30 September 2020 with options to extend on an annual basis until 30 September 2024. Additional information: Please download tender documents and upload completed tenders using the link: https://in-tendhost.co.uk/norwich/aspx/Home Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5589067a-4864-4bc5-86f4-0462f6901b96
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6d8b60db-9f86-4bb4-b546-b080ffa522a3
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

75310000 - Benefit services

79610000 - Placement services of personnel

79612000 - Placement services of office-support personnel

79620000 - Supply services of personnel including temporary staff

79621000 - Supply services of office personnel

79631000 - Personnel and payroll services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Aug 20196 years ago
Submission Deadline
21 Aug 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Sep 2019 - 30 Sep 2020 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORWICH CITY COUNCIL E-TENDERING
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR2 1NH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified

Local Authority
Norwich
Electoral Ward
Mancroft
Westminster Constituency
Norwich South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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