Award

Goto Assist Remote Support

ISLE OF WIGHT COUNCIL

  • Contract Timeline

    Publication Date

    25th March 2025 15:17:42 PM

  • Contract Summary

    Enables ICT staff to access and control remote computers and other internet-connected devices in order to provide technical support as an alternative and backup method to the primary toolset. Additional information: Value set out describes the whole life cost from 28 February 2020 until 02 March 2025 (£25,421.34) informally and then 03 March 2025 - 02 March 2028 (£28,494.18) Non Compliance approved internally. Whole life cost £53,915.52.

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-5cd15afe-9058-4c41-a7a3-6d2edb2ed241

    Publication Source

    Contracts Finder

    Procurement Stage

    Award

    Procurement Method

    Direct

    Procurement Method Details

    Direct Award

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    48000000
    72000000

    CPV Division(s)

    48 - Software package and information systems
    72 - IT services: consulting, software development, Internet and support

  • Awarding Authority

    ISLE OF WIGHT COUNCIL

    Buyer Name

    Lucy Chandler

    Buyer Email

    lucy.chandler@iow.gov.uk

    Buyer Phone

    +44 1983821000

    Buyer Address

    County Hall, High Street

    Newport

    PO30 1UD

    England

  • Awarded Supplier(s)

    Supplier Name(s)

    PHOENIX