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ADAM Housing Management Portal - AWARD

London Borough of Croydon

This public procurement record has 1 release in its history.

Award

14 Oct 2026 at 09:54

Award Notice
Summary of the contracting process

The London Borough of Croydon procured a cloud-based housing management system delivered as Software-as-a-Service. It is intended to support the Council’s housing operations and placements into emergency temporary accommodation, and to help ensure bookings with accommodation providers comply with contract requirements. The solution needs to work across platforms, protect data, make housing placements more efficient and provide mobile access. This is a housing software and IT services requirement, rather than the provision of accommodation itself. The Council is the buyer, and the recorded delivery address is in Croydon, United Kingdom.

The procurement is complete and was awarded to Access UK Ltd. The Council used a restricted procedure. The award was made on 25 September 2026, with a contract value of £295,000. The contract runs from 27 September 2026 to 26 September 2031, a five-year term. The stated procurement value is also £295,000. The tender deadline was 20 August 2026. The published information identifies a single requirement and does not break it into lots. No evaluation criteria or supplier eligibility requirements are described in the procurement details.

This award shows demand from Croydon Council for a specialist housing management SaaS platform supporting emergency temporary accommodation placements and provider-booking compliance. Suppliers competing for a future requirement of this kind would need to demonstrate a secure, efficient platform that works across devices and platforms, supports mobile access, and can fit the Council’s housing processes. Credibility would depend on more than supplying software: the solution must help manage placements and provide effective controls around contractual compliance for accommodation bookings. Experience delivering and supporting comparable housing systems for public-sector operations would be relevant, alongside the capacity to maintain a dependable service over a multi-year contract. The selected supplier’s success indicates that a complete software service aligned to these operational needs is the relevant competitive proposition.

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Notice Information

Notice Title

ADAM Housing Management Portal - AWARD

Notice Description

The Council is seeking a Housing Management Solution through Software-as-a-Service (SaaS), we aim to enhance our own housing operations, ensure compliance, and deliver improved services to those in need of temporary accommodations. The specification outlines the requirements for the Council's Housing Solution, emphasising cross-platform compatibility, data security, efficiency in housing placements, and mobile access. The software will ultimately secure contract compliance for those bookings with Providers who provide emergency temporary accommodation. The contract is for 5 years, effective 27 September 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-679dd2e6-367f-4b46-923e-d954edb5b02f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/35ef2d50-d5ee-476b-aa98-2714e7c5acb5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72222300 - Information technology services

Notice Value(s)

Tender Value
£295,000 £100K-£500K
Lots Value
Not specified
Awards Value
£295,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Sep 20264 weeks ago
Contract Period
27 Sep 2026 - 26 Sep 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Croydon
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 1EA
Postcode Area
Croydon
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
Not specified
Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

Access UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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