Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Telephony and Artificial Intelligence - AWARD

Breckland District Council

This public procurement record has 1 release in its history.

Award

08 Apr 2025 at 13:22

Award Notice
Summary of the contracting process

Breckland District Council has awarded a contract for the provision of Telephony and Artificial Intelligence services, focusing on data and call centre operations. This procurement process falls under the industry category of Data Services and relevant subcategories such as Telephone Operator Services and Contact Management Software. The location of service delivery is in the East of England, United Kingdom, with operations centred in Dereham, Norfolk. The award marks the completion stage of the procurement process, which initially had a tender period ending on 31st January 2025. The contract is set to commence on 1st August 2025 and will run through to 31st July 2028.

This tender represents a significant opportunity for businesses specialising in telephony solutions, artificial intelligence integration, and comprehensive data services. Companies such as 4Sight Communications Limited T/A CloudClevr, the awarded supplier, demonstrate the importance of having robust capabilities and experience in delivering complex telecommunications solutions within public sector requirements. Businesses with similar expertise and technological innovation in telephony and AI are well-placed to compete for such contracts, potentially leading to growth and enhanced market positioning in public service provisioning.

How relevant is this notice?

Notice Information

Notice Title

Telephony and Artificial Intelligence - AWARD

Notice Description

You are invited to tender for the provision of Telephony with Artificial Intelligence for Breckland District Council.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-690fc822-4752-4330-bffb-d7ecf0f37841
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5ac431d1-c53f-4e23-88a9-5762b0d68e11
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

48000000 - Software package and information systems

48333000 - Contact management software package

72300000 - Data services

79511000 - Telephone operator services

79512000 - Call centre

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Apr 20251 years ago
Submission Deadline
31 Jan 2025Expired
Future Notice Date
Not specified
Award Date
8 Apr 20251 years ago
Contract Period
1 Aug 2025 - 31 Jul 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Breckland District Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORFOLK
Postcode
NR19 1EE
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH53 Breckland and South Norfolk
Delivery Location
Not specified
Local Authority
Breckland
Electoral Ward
Dereham Neatherd
Westminster Constituency
Mid Norfolk

Supplier Information

Number of Suppliers
1
Supplier Name

4Sight Communications Limited T/A CloudClevr

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...