Award

Support for Delivering Safety Communications for MHRA - Open Competition

MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY

This public procurement record has 1 release in its history.

Award

24 May 2025 at 18:06

Award Notice
Summary of the contracting process

The procurement process managed by the Medicines and Healthcare Products Regulatory Agency (MHRA) focused on supporting safety communications under an open competition, concluded with an award. This procurement, classified under 'Database services' and 'Marketing services', involves the delivery of timely and effective safety communications to healthcare professionals. MHRA, located at 10 South Colonnade, Canary Wharf, London, E14 4PU, aimed to enhance public health communication strategies. The contract period extends from 31 March 2025 to 30 March 2031, with HSJ Information Ltd as the awarded supplier. The competitive process was conducted under open procedure regulations, and with a budget of £375,000, it supports buying organisation's intent to optimise communication engagement rates.

This tender represents a significant business opportunity particularly suited for SMEs with capabilities in large-scale email campaign management, data handling, and digital communication services. Businesses that can navigate NHS security protocols for email dispatch and maintain extensive contact databases will find this project aligns with their strengths and offers potential for growth. The focus on comprehensive communication strategies in public health settings provides a platform for specialists in marketing and database services to showcase their expertise and develop long-term partnerships with a prominent health regulatory body. The opportunity to reach a broad audience across the NHS and related networks makes this an attractive venture for enterprises looking to expand their service offerings in the healthcare communication space.

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Notice Information

Notice Title

Support for Delivering Safety Communications for MHRA - Open Competition

Notice Description

Safety communication is a critical part of the Medicines and Healthcare Products Regulatory Agency (MHRA)'s work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications and trusted advice via appropriate channels to relevant audiences, in a timely manner, to support patient safety and public health. The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA's communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. The MHRA seeks the appointment of a Supplier who has experience of and expertise in: - issuing broad email campaigns to a large audience including but not limited to NHS email addresses. Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs - maintaining contact details to ensure up-to-date, and seeking to expand the contacts database. - formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges). Procurement under PCR 2015 Regulations.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6cc7c327-939a-41e7-92ec-2a68e819415d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f031deac-c55b-4038-b1ab-8efb853f2a4d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

72320000 - Database services

79342000 - Marketing services

Notice Value(s)

Tender Value
£375,000 £100K-£500K
Lots Value
Not specified
Awards Value
£375,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 May 20259 months ago
Submission Deadline
11 Feb 2025Expired
Future Notice Date
Not specified
Award Date
29 Apr 202510 months ago
Contract Period
30 Mar 2025 - 30 Mar 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

HSJ INFORMATION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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