Tender

L22052-T-MC - Customer Data Unification Platform

LONDON LUTON AIRPORT

This public procurement record has 1 release in its history.

Tender

15 Aug 2022 at 14:11

Tender Notice
Summary of the contracting process

London Luton Airport is seeking a Customer Data Unification Platform through a procurement process. The contract duration is initially one year, with potential extensions subject to supplier performance. Applicants must demonstrate previous experience in similar work. The deadline for tender submissions is 2nd September 2022, with a contract start date of 1st October 2022. The procurement falls under the services category and has a value of £220,000. The buying organisation is London Luton Airport, located in Bedfordshire, United Kingdom.

This tender opportunity for a Customer Data Unification Platform at London Luton Airport presents a chance for experienced providers in software and information systems, data services, IT consulting, and related areas to showcase their capabilities. Businesses specialised in database management, data analysis, and electronic data exchange services would find this tender suitable for growth opportunities. The open procurement method invites participation from a wide range of organisations across the public, private, and voluntary sectors, aligning with the airport's goal of enhancing passenger experiences through technology.

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Notice Information

Notice Title

L22052-T-MC - Customer Data Unification Platform

Notice Description

LLA has the aim of delivering seamless & personalised passenger experiences at every touchpoint that drive value for the business. In order to meet this ambition, LLA requires a suitably experienced and technologically capable Customer Data Platform provider to unify LLA's passenger data into a single customer view, ingest relevant contextual data from the operation and third parties to orchestrate personalised, contextually relevant and useful passenger experiences delivered seamlessly across existing and new touchpoints as they are developed. This contract would be awarded for a one year period with the ability to extend twice, each for a period of one year. These will be subject to good performance of the supplier and success of the platform, that it continues to be market leading and meet the evolving requirements of LLA & our passengers. Additional information: Prospective contractors must be able to demonstrate previous experience of similar work and be prepared to provide references. Applications are welcome from single organisations or consortia from the public, private and voluntary/community sector. To access this or any other LLA open tender advert and to view the necessary tendering documents and express your interest, please visit the LLA e-Tendering Portal at: https://in-tendhost.co.uk/llaol All tender opportunities can be found under the Tenders link in the grey bar just below the LLA logo banner. If this is your first time using this portal, you will need to register in order to Express Interest by clicking the Register link also located in the grey bar or via the yellow Register button to the left on the Home Screen. If you are already registered on the LLA e-Tendering portal simply enter your details and login as usual. During registration, simply complete the information required on the three areas Company Details, Business Classifications and Company Categories. Once completed, click the Register My Company button located at the bottom. Please note you must express an interest through this portal in order to be attached to the tender project. After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Opt In or Opt Out of the process and click the appropriate button. Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have opted in, you will be able to submit a response and use the Correspondence facility to ask any tender related questions. We accept no liability if you have not expressed an interest in the tender. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-708ec7f6-edaa-4631-afd8-fad828bbeb0b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/298cf572-5da0-4e17-b2eb-62949de176f4
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

48480000 - Sales, marketing and business intelligence software package

48482000 - Business intelligence software package

48610000 - Database systems

48611000 - Database software package

48613000 - Electronic data management (EDM)

48614000 - Data-acquisition system

64216110 - Electronic data exchange services

72000000 - IT services: consulting, software development, Internet and support

72300000 - Data services

72310000 - Data-processing services

72311100 - Data conversion services

72312100 - Data preparation services

72313000 - Data capture services

72314000 - Data collection and collation services

72316000 - Data analysis services

72322000 - Data management services

72330000 - Content or data standardization and classification services

Notice Value(s)

Tender Value
£220,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Aug 20223 years ago
Submission Deadline
2 Sep 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2022 - 30 Sep 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON LUTON AIRPORT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BEDFORDSHIRE
Postcode
LU2 9LY
Post Town
Luton
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
Not specified
Local Authority
Luton
Electoral Ward
Wigmore
Westminster Constituency
Luton South and South Bedfordshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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