Award

HPE support and maintenance agreements - AWARD

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

07 Mar 2025 at 11:01

Award Notice
Summary of the contracting process

Sandwell Metropolitan Borough Council has awarded a contract to Dynamic Technologies Europe Ltd for the renewal of four HPE support and maintenance agreements. This procurement process, classified within the servers industry category, took place in Oldbury, West Midlands. The award stage of the procurement concluded on 7th March 2025 with key deliverables to be fulfilled from 1st April 2025 to 31st March 2026. The renewal quotations were sought to ensure continued service provision from HPE, with a requirement for direct HPE support encompassing essential onsite engineering assistance, replacement parts, and general technical guidance.

This tender offers significant opportunities for businesses specialising in HPE support and maintenance services, particularly those capable of providing comprehensive technical support directly linked to HPE. Enterprises equipped to fulfil these specific requirements can benefit from long-term contracts and robust cooperation with public sector entities. The open procurement method adopted in this scenario enables various competitive small and medium enterprises to participate, provided they can ensure direct HPE backing. This consistency in high-quality service delivery can accelerate business growth and establish a reputable standing in the ICT service industry.

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Notice Information

Notice Title

HPE support and maintenance agreements - AWARD

Notice Description

ICT Services of Sandwell Metropolitan Borough Council wishes to extend four HPE support and maintenance agreements which are due to expire on the 31st March 2025. To maintain service provision, ICT Services are now inviting HPE resellers to submit a renewal quotation for period 1st April 2025 to 31st March 2026. Existing Service Agreement details: If you are interested in submitting a quotation, please send a project correspondence to the portal to request the agreement ID's and serial numbers document. Below is a summary of the four agreements (in the format Document ID, Number of servers, Product): 1, 1 , 843374-425 2, 2, 843374-425 3, 3, 843374-425 4, 24, 755258-B21 The level of cover being requested is: HPE Tech Care Essential SVC to include onsite engineering support, replacement parts, technical support and general technical guidance. Key points to take into consideration when completing the tender response. o It is a key requirement that the support and maintenance agreement is backed to HPE and that ICT Services can continue to raise incidents and service requests directly with HPE in full for each service agreement. Any proposals not utilising direct HPE support will be rejected. Q. Is the hardware and software support in your proposal backed directly to HPE? [YES|NO] o Please provide one single quotation covering all four agreements. o Each quotation needs to be linked to the correct HPE agreement number and sub-total for that quotation with a final total covering all four agreements. o We do not want to consolidate all four agreements into a new single agreement ID for logistical reasons.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-72bd0d77-703d-4755-9417-a18963ba1a0b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0d07e880-4943-4b61-a924-bf2c16860e66
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48800000 - Information systems and servers

48820000 - Servers

48821000 - Network servers

48822000 - Computer servers

72100000 - Hardware consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£27,503 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Mar 202511 months ago
Submission Deadline
20 Feb 2025Expired
Future Notice Date
Not specified
Award Date
7 Mar 202511 months ago
Contract Period
31 Mar 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B69 3DB
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG West Midlands (England)
Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Supplier Information

Number of Suppliers
1
Supplier Name

DYNAMIC TECHNOLOGIES EUROPE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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