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Services Partner for the Get Help With Technology Service

Crown Commercial Service

This public procurement record has 3 releases in its history.

AwardUpdate

04 Apr 2022 at 11:09

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AwardUpdate

21 Jan 2022 at 15:31

Award Notice
Award

17 Nov 2021 at 13:10

Award Notice
Summary of the contracting process

The Crown Commercial Service is seeking a Services Partner for the "Get Help With Technology Service", with a contract value of up to £9,000,000 (excluding VAT). This procurement falls under the services category, specifically for customer management, logistics, and distribution of technology devices to schools. The procurement method is selective, with the contract awarded through a call-off from a framework agreement. The contract period is set to run from 12 October 2021 to 1 April 2022, with the tender period having ended on 23 August 2021. The operations are primarily located in the United Kingdom and its associated territories.

This procurement opportunity presents a significant prospect for businesses specialising in logistics, customer management, technology distribution, and support services. Larger companies with experience in managing significant contracts and distributing technology across educational institutions would be well-positioned to compete. As the contract's value indicates a substantial investment, firms that can demonstrate the ability to efficiently manage complex delivery and support arrangements will likely be highly competitive.

How relevant is this notice?

Notice Information

Notice Title

Services Partner for the Get Help With Technology Service

Notice Description

The Contracting Authority requires a Services Partner for the customer management, logistics and distribution of devices to schools on behalf of the Get Help With Technology Service. The Contract value for this requirement is up to a maximum of PS9,000,000.00 (ex VAT) including all possible extension periods.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-74426837-421f-4576-b25d-4eaa6c1036da
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3fe04bc6-b30f-4915-bf5e-ad1dc15059f4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support

CPV Codes

50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

72253000 - Helpdesk and support services

Notice Value(s)

Tender Value
£9,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£5,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Apr 20224 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Sep 20214 years ago
Contract Period
12 Oct 2021 - 1 Apr 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Crown Commercial Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

Computacenter

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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