Electronic Call Monitoring

LONDON BOROUGH OF LAMBETH

There is 1 contract in this contracting process.

Summary of the contracting process

The London Borough of Lambeth is in the procurement stage for an "Electronic Call Monitoring" service, specifically targeted at the health and social work services industry category. This procurement, classified under CPV codes such as 85000000 for health and social work services and 48000000 for software package and information systems, aims to enhance the monitoring of homecare services within the adult social care department. Key dates include the tender period end date of 21 October 2024, with the contract expected to commence on 1 February 2025 and conclude on 30 April 2031. The procurement method is an open procedure, making it accessible to a wide range of potential suppliers, particularly SMEs, which are explicitly noted as suitable participants in the tender process.

This tender offers significant business growth opportunities, particularly for companies specialising in health and social care software systems. Small and medium-sized enterprises (SMEs) with capabilities in electronic monitoring solutions for social care services can leverage this opportunity to secure a long-term contract with a prominent London borough. By contributing to this project, businesses can gain a foothold in the public sector, potentially leading to further opportunities within similar domains and public service contracts. Given the open procurement method, this tender is well-suited for innovative and agile businesses that can meet the detailed service requirements set forth by the London Borough of Lambeth.

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Tender

Electronic Call Monitoring

LONDON BOROUGH OF LAMBETH

Contract Timeline

Publication Date

20th September 2024 17:07:15 PM

Tender Deadline

21st October 2024 11:00:00 AM Expired
Contract Summary

London Borough of Lambeth is procuring an Electronic Call Monitoring service. The aim of the service is to continue to provide an electronic monitoring system to the adult social care department in relation to homecare services. This will enable Lambeth to monitor when care is being delivered and if it is in line with client care and support plans. It will also ensure that the costs associated with care delivery are in line with the actual hours of care delivered rather than what is commissioned.
Contract Details

Open Contracting ID

ocds-b5fd17-76e3a535-af54-4eee-a9a0-59ae1962d7bb

Publication Source

Contracts Finder

Procurement Stage

Tender

Procurement Method

Open

Procurement Method Details

Open Procedure

Procurement Category

Services

Tender Suitability

SME

Framework / DPS
Contract Classification

CPV Code(s)

48000000
75200000
85000000
85300000
85323000

CPV Division(s)

48 - Software package and information systems
75 - Administration, defence and social security services
85 - Health and social work services
Awarding Authority

LONDON BOROUGH OF LAMBETH

Buyer Name

Zanda Polka

Buyer Email

zpolka@lambeth.gov.uk

Buyer Phone

+44 2079269002

Buyer Address

Town Hall, Brixton Hill

London

SW2 1RW

ENG

View contract on Contracts Finder

Electronic Call Monitoring

LONDON BOROUGH OF LAMBETH

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority