Tender

Electronic Call Monitoring

LONDON BOROUGH OF LAMBETH

This public procurement record has 1 release in its history.

Tender

20 Sep 2024 at 17:07

Summary of the contracting process

The London Borough of Lambeth is in the procurement stage for an "Electronic Call Monitoring" service, specifically targeted at the health and social work services industry category. This procurement, classified under CPV codes such as 85000000 for health and social work services and 48000000 for software package and information systems, aims to enhance the monitoring of homecare services within the adult social care department. Key dates include the tender period end date of 21 October 2024, with the contract expected to commence on 1 February 2025 and conclude on 30 April 2031. The procurement method is an open procedure, making it accessible to a wide range of potential suppliers, particularly SMEs, which are explicitly noted as suitable participants in the tender process.

This tender offers significant business growth opportunities, particularly for companies specialising in health and social care software systems. Small and medium-sized enterprises (SMEs) with capabilities in electronic monitoring solutions for social care services can leverage this opportunity to secure a long-term contract with a prominent London borough. By contributing to this project, businesses can gain a foothold in the public sector, potentially leading to further opportunities within similar domains and public service contracts. Given the open procurement method, this tender is well-suited for innovative and agile businesses that can meet the detailed service requirements set forth by the London Borough of Lambeth.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Electronic Call Monitoring

Notice Description

London Borough of Lambeth is procuring an Electronic Call Monitoring service. The aim of the service is to continue to provide an electronic monitoring system to the adult social care department in relation to homecare services. This will enable Lambeth to monitor when care is being delivered and if it is in line with client care and support plans. It will also ensure that the costs associated with care delivery are in line with the actual hours of care delivered rather than what is commissioned.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-76e3a535-af54-4eee-a9a0-59ae1962d7bb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f27f3b2e-f403-408f-8db0-e125320e5d96
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

75 - Administration, defence and social security services

85 - Health and social work services


CPV Codes

48000000 - Software package and information systems

75200000 - Provision of services to the community

85000000 - Health and social work services

85300000 - Social work and related services

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Sep 20241 years ago
Submission Deadline
21 Oct 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Feb 2025 - 30 Apr 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF LAMBETH
Contact Name
Zanda Polka
Contact Email
zpolka@lambeth.gov.uk
Contact Phone
+44 2079269002

Buyer Location

Locality
LONDON
Postcode
SW2 1RW
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
TLI London

Local Authority
Lambeth
Electoral Ward
Brixton Acre Lane
Westminster Constituency
Clapham and Brixton Hill

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-76e3a535-af54-4eee-a9a0-59ae1962d7bb-2024-09-20T18:07:15+01:00",
    "date": "2024-09-20T18:07:15+01:00",
    "ocid": "ocds-b5fd17-76e3a535-af54-4eee-a9a0-59ae1962d7bb",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "20240920180710-18",
        "title": "Electronic Call Monitoring",
        "description": "London Borough of Lambeth is procuring an Electronic Call Monitoring service. The aim of the service is to continue to provide an electronic monitoring system to the adult social care department in relation to homecare services. This will enable Lambeth to monitor when care is being delivered and if it is in line with client care and support plans. It will also ensure that the costs associated with care delivery are in line with the actual hours of care delivered rather than what is commissioned.",
        "datePublished": "2024-09-20T18:07:15+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "85000000",
            "description": "Health and social work services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "85300000",
                "description": "Social work and related services"
            },
            {
                "scheme": "CPV",
                "id": "48000000",
                "description": "Software package and information systems"
            },
            {
                "scheme": "CPV",
                "id": "85323000",
                "description": "Community health services"
            },
            {
                "scheme": "CPV",
                "id": "75200000",
                "description": "Provision of services to the community"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2024-10-21T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-02-01T00:00:00Z",
            "endDate": "2031-04-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/f27f3b2e-f403-408f-8db0-e125320e5d96",
                "datePublished": "2024-09-20T18:07:15+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "description": "Additional data",
                "url": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=85912&B=LBLAMBETH"
            },
            {
                "id": "3",
                "description": "User / Company",
                "url": "https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/18"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-113838",
            "name": "London Borough of Lambeth",
            "identifier": {
                "legalName": "London Borough of Lambeth"
            },
            "address": {
                "streetAddress": "Town Hall, Brixton Hill",
                "locality": "London",
                "postalCode": "SW2 1RW",
                "countryName": "ENG"
            },
            "contactPoint": {
                "name": "Zanda Polka",
                "email": "zpolka@lambeth.gov.uk",
                "telephone": "+44 2079269002"
            },
            "details": {
                "url": "http://www.lambeth.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-113838",
        "name": "London Borough of Lambeth"
    }
}