Notice Information
Notice Title
GB-London: Provision of Digital Analytics Support for IWM - Award Notice
Notice Description
Imperial War Museums are looking for a company to provide digital analytics support to the Digital Transformation Team. We are keen to make sure our work is data-informed, we want our colleagues to embrace analytics and insight when making business decisions. Currently, a lot of our customer data is in different repositories (more than one CRM, ticketing systems etc) and we recognise a need to consolidate it to get more valuable insight. Our in-house Digital Analyst is currently working on bringing the data together in Power BI for better reporting purposes, and we are also working with an agency to build a data warehouse for this customer and transactional data. Some support for this may be required. We use Google Analytics and have just moved to GA4. Some GA4 training has been undertaken, but there will be scope in this support to do further analytics training, e.g., for new staff. We are also working with another support agency to create a data lake for our financial data (to improve IWM's finance reporting). We use Power BI as a reporting tool. All of the agencies currently providing support to IWM will need to foster good working relationships and make sure solutions are compatible. This contract will cover the appointment of an experienced and professional company to undertake Digital Analytics Support. The contract is for three years. We anticipate that there will be up to 80 hours of work per quarter. This contract work includes, but is not limited to: *supporting GA4 for IWM's websites *helping produce reports for Senior managers/boards *Google Tag Manager implementation and support *support and auditing for website cookies (we would like to do an annual audit) *social media and paid ads analytics support *data visualisation using Power BI, Data Studio and Tableau *helping set metrics *collaborating with other agencies, where appropriate *supporting the learning of the Digital Analyst *occasional training for IWM staff Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-7e771a50-6b7c-4e0a-9043-37fa22e97aa9
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/72c52523-b2ef-4afe-8bbf-7149b4effe5b
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48461000 - Analytical or scientific software package
72200000 - Software programming and consultancy services
72212460 - Analytical, scientific, mathematical or forecasting software development services
Notice Value(s)
- Tender Value
- £105,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £105,000 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 10 Nov 20232 years ago
- Submission Deadline
- 3 Oct 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 3 Oct 20232 years ago
- Contract Period
- 15 Oct 2023 - 15 Oct 2026 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- IMPERIAL WAR MUSEUMS
- Contact Name
- Procurement & Resources Officer
- Contact Email
- erowberry@iwm.org.uk
- Contact Phone
- 02074165000
Buyer Location
- Locality
- LONDON
- Postcode
- SE1 6HZ
- Post Town
- South East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI44 Lewisham and Southwark
- Delivery Location
- TLJ South East (England)
-
- Local Authority
- Southwark
- Electoral Ward
- St George's
- Westminster Constituency
- Bermondsey and Old Southwark
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/72c52523-b2ef-4afe-8bbf-7149b4effe5b
10th November 2023 - Awarded contract notice on Contracts Finder -
https://www.delta-esourcing.com/delta/respondToList.html?noticeId=822804691
Please follow this link to view the notice.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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