Notice Information
Notice Title
Provision of Microsoft Dynamics - Catalyst and Implementation Partner via CCS RM6100 Technology Services 3 (Lot 2: Transition and Transformation)
Notice Description
Southend Borough Council (SBC)'s current customer service and self-service platform is now no longer fit for purpose and the contract with the current provider ends in August 2023. SBC wishes to use this opportunity to replace the existing technology with a solution that meets residents' digital empowerment and service needs. Technology is a key enabler to achieving Southend's 2050 outcomes strategy, enables SBC's agreed Future Ways of Working design principles and enables the Council's Executive Team and Cabinet's to undertake their responsibilities. SBC has selected the Microsoft Catalyst programme design route, followed by use of the Microsoft Dynamics platform in order to capitalise on the funding and consultancy support available from Microsoft. The desired outcome of the Catalyst (design) phase of work will be a robust, definitive business case; that includes a solution architecture and financial case with which SBC can use to gain the appropriate internal financial approval and obtain funding. The partner will also make recommendations on any additional licensing requirements, which will be purchased by SBC. The purchase of any additional licenses falls outside the scope of this contract. Following on from the approval of the business case, the partner will assist SBC in delivering our collaborative new state design as per the Catalyst programme output, by implementing the new platform and assisting to realise the benefits that were identified in the business case. The partner will additionally help to encourage the organisational change required for the new processes and culture to be embedded by delivering knowledge transfer to SBC Officers, through the use of appropriate resources and training materials, so that SBC can develop the in-house capability to update and change processes and systems, and onboard new services as and when required.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-818ae5a2-b772-4844-86fd-52e6711faf1d
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/85378ed9-ba55-45e7-9df2-c6489225a1bd
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
71 - Architectural, construction, engineering and inspection services
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
71600000 - Technical testing, analysis and consultancy services
72100000 - Hardware consultancy services
Notice Value(s)
- Tender Value
- £3,000,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £3,000,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 1 Nov 20223 years ago
- Submission Deadline
- 4 Mar 2020Expired
- Future Notice Date
- Not specified
- Award Date
- 5 Oct 20223 years ago
- Contract Period
- 27 Jul 2022 - 27 Jul 2027 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SOUTHEND-ON-SEA BOROUGH COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SOUTHEND-ON-SEA
- Postcode
- SS2 6EN
- Post Town
- Southend-on-Sea
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH3 Essex
- Small Region (ITL 3)
- TLH31 Southend-on-Sea
- Delivery Location
- Not specified
-
- Local Authority
- Southend-on-Sea
- Electoral Ward
- Victoria
- Westminster Constituency
- Southend East and Rochford
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/85378ed9-ba55-45e7-9df2-c6489225a1bd
1st November 2022 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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