Award

Vonage Telephony and Contact Centre Cloud Solution

LONDON BOROUGH OF HACKNEY

This public procurement record has 1 release in its history.

Award

15 Jul 2021 at 08:26

Summary of the contracting process

The procurement process for the "Vonage Telephony and Contact Centre Cloud Solution" is conducted by the London Borough of Hackney, focusing on services within the software and telecommunications industry. The procurement method classified as "Other" indicates a tailored approach. The tender period concluded on 1 March 2021, with the contract awarded on 1 April 2021, and it spans from 1 June 2021 to 31 May 2023. The contract value amounts to £1,099,149, addressing delivery in London, United Kingdom.

This contract presents significant opportunities for businesses specialising in software solutions, especially those providing cloud-based telecommunications services. Small and medium-sized enterprises (SMEs) in the technology sector particularly stand to benefit, enabling them to showcase their capabilities in delivering innovative telephony and customer service solutions. Participating in such contracts could enhance their market visibility and establish long-term relationships with public sector clients.

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Notice Title

Vonage Telephony and Contact Centre Cloud Solution

Notice Description

Telephony and Contact Centre Cloud Solution

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-85a19fee-6a66-44ee-a30b-a88f8347133a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9138712b-b79b-4082-a355-a4201d96e49c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

50 - Repair and maintenance services

64 - Postal and telecommunications services


CPV Codes

48000000 - Software package and information systems

50330000 - Maintenance services of telecommunications equipment

64000000 - Postal and telecommunications services

Notice Value(s)

Tender Value
£1,099,149 £1M-£10M
Lots Value
Not specified
Awards Value
£1,099,149 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jul 20214 years ago
Submission Deadline
1 Mar 2021Expired
Future Notice Date
Not specified
Award Date
31 Mar 20214 years ago
Contract Period
31 May 2021 - 31 May 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HACKNEY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HACKNEY
Postcode
E8 1DY
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London

Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Supplier Information

Number of Suppliers
1
Supplier Name

VONAGE BUSINESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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