Award

Gamma Cirrus contact centre solution for Clearing & BAU

UNIVERSITY OF THE WEST OF ENGLAND

This public procurement record has 1 release in its history.

Award

21 Jul 2022 at 10:57

Summary of the contracting process

The procurement process involves the University of the West of England seeking a provider for the Gamma Cirrus contact centre solution for Clearing & BAU. This service falls under the software package and information systems industry category, specifically targeted towards higher education services. The procurement was conducted through a direct method using a single tender action. The award was made on 13th June 2022, with the contract period commencing on the same day and concluding on 15th June 2022. The total contract value is £22,391.88, and the primary delivery point is located in Bristol, England.

This contract presents an opportunity for small to medium enterprises (SMEs) that specialise in software and IT solutions, particularly those with experience in the higher education sector. Businesses that can provide contact centre solutions or similar services may find this procurement advantageous for growth. As the contract has already been awarded to GAMMA BUSINESS COMMUNICATIONS LIMITED, future tenders in related categories may arise, providing scope for competitive participation from SMEs aiming to build partnerships with educational institutions.

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Notice Title

Gamma Cirrus contact centre solution for Clearing & BAU

Notice Description

Gamma Cirrus contact centre solution for Clearing & BAU - Monthly rental for 12 months

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-85b8f493-ff5d-4f51-8947-d4f3f9e07792
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2242770b-bb97-4ef8-a35d-701bf587add4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

80 - Education and training services


CPV Codes

48000000 - Software package and information systems

80300000 - Higher education services

Notice Value(s)

Tender Value
£22,391 Under £100K
Lots Value
Not specified
Awards Value
£22,391 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jul 20223 years ago
Submission Deadline
13 Jun 2022Expired
Future Notice Date
Not specified
Award Date
12 Jun 20223 years ago
Contract Period
13 Jun 2022 - 15 Jun 2022 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF THE WEST OF ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS16 1QY
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
Not specified

Local Authority
South Gloucestershire
Electoral Ward
Stoke Park & Cheswick
Westminster Constituency
Filton and Bradley Stoke

Supplier Information

Number of Suppliers
1
Supplier Name

GAMMA BUSINESS COMMUNICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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