Notice Information
Notice Title
Out-Of-Hours Call Handling Service
Notice Description
An out-of-hours calls handling service which takes calls outside of normal office hours from tenants and allocates work or other actions. The service is required for three social housing providers, and so this tender is issued by WCHG on behalf of: One Manchester, Southway Housing Trust, and WCHG. Additional information: To express interest in this tender and to access all tender documents, you must visit: https://www.in-tendhost.co.uk/wchg/aspx/Home Is a Recurrent Procurement Type? : No
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-89a4a884-7f0f-4a88-98c5-5e0d2f53d5d5
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/5fea4046-0f4c-4b7c-aa5a-a7bbe6a1606b
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (above threshold)
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
64 - Postal and telecommunications services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
64210000 - Telephone and data transmission services
79500000 - Office-support services
79510000 - Telephone-answering services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 19 Oct 20205 years ago
- Submission Deadline
- 17 Nov 2020Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 1 Feb 2021 - 31 Jan 2025 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WYTHENSHAWE COMMUNITY HOUSING GROUP
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- MANCHESTER
- Postcode
- M22 9TA
- Post Town
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD33 Manchester
- Delivery Location
- TLD North West (England)
-
- Local Authority
- Manchester
- Electoral Ward
- Sharston
- Westminster Constituency
- Wythenshawe and Sale East
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/5fea4046-0f4c-4b7c-aa5a-a7bbe6a1606b
19th October 2020 - Opportunity notice on Contracts Finder -
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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