Business to Business Outsourced Services

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-8a5f0cf6-fd79-412d-9c36-856aefba946c-2023-07-21T14:11:41+01:00",
    "date": "2023-07-21T14:11:41+01:00",
    "ocid": "ocds-b5fd17-8a5f0cf6-fd79-412d-9c36-856aefba946c",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "22-CPN-01-94",
        "title": "Business to Business Outsourced Services",
        "description": "This notice is published to commence a procurement event to award a new contract for its Business to Business (B2B) outsourced services. This package of work is part of NS&I's Rainbow Programme, and it will procure a strategic supplier of managed services to deliver B2B on behalf of NS&I. The B2B services are responsible for the delivery of government schemes, including Childcare Services, Help to Save, Help to Buy ISA, Mortgage Guarantee Scheme, and the Court Funds Office. The contract is offered to one supplier for a period of 3 years following service commencement, with an initial up to 9 month transition period to ensure smooth service commencement from 1st April 2024. At the end of the contract, the B2B services would transition to the Rainbow Programme operating model. Please note that the award of the contract will be subject to approvals following the procurement process. National Savings and Investments (NS&I) is an Executive Agency of the Chancellor of the Exchequer. It is one of the UK's largest retail savings organisations with 25 million customers, more than PS202 billion funds under management, best known for Premium Bonds but also offering a range of savings products. NS&I raises financing for Government, by offering secure retail financial savings products, as an alternative to raising funds on the wholesale market. NS&I's core services are currently provided by Atos IT Services UK Limited, which manages sales processing and customer servicing, and IT and infrastructure services. This contract will end on 31st March 2024. NS&I has started a significant transformation of its outsourced services, called the Rainbow Programme. NS&I provides services to other government departments via B2B offer, called Government Payment Services (GPS). NS&I GPS offers modern, secure and competitive banking and payments services to all government departments, agencies and public sector organisations. Current B2B services include, Childcare Services (consisting of 30 Hours of Free Childcare, Tax-Free Childcare), Help to Save, Help to Buy ISA, Mortgage Guarantee Scheme and the Court Funds Office. Additional information: The contract is not published at the same time as the Contract Award Notice as the contract itself obliges us to provide the supplier more time to agree the redactions. The contract will be published in August 2023.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72222100",
            "description": "Information systems or technology strategic review services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "72222300",
                "description": "Information technology services"
            },
            {
                "scheme": "CPV",
                "id": "72224000",
                "description": "Project management consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "72222200",
                "description": "Information systems or technology planning services"
            },
            {
                "scheme": "CPV",
                "id": "72223000",
                "description": "Information technology requirements review services"
            },
            {
                "scheme": "CPV",
                "id": "48810000",
                "description": "Information systems"
            },
            {
                "scheme": "CPV",
                "id": "48811000",
                "description": "E-mail system"
            },
            {
                "scheme": "CPV",
                "id": "48812000",
                "description": "Financial information systems"
            },
            {
                "scheme": "CPV",
                "id": "48813000",
                "description": "Passenger information system"
            },
            {
                "scheme": "CPV",
                "id": "48813100",
                "description": "Electronic bulletin boards"
            },
            {
                "scheme": "CPV",
                "id": "48813200",
                "description": "Real-time passenger information system"
            },
            {
                "scheme": "CPV",
                "id": "48814000",
                "description": "Medical information systems"
            },
            {
                "scheme": "CPV",
                "id": "48814100",
                "description": "Nursing information system"
            },
            {
                "scheme": "CPV",
                "id": "48814200",
                "description": "Patient-administration system"
            },
            {
                "scheme": "CPV",
                "id": "48814300",
                "description": "Theatre management system"
            },
            {
                "scheme": "CPV",
                "id": "48814400",
                "description": "Clinical information system"
            },
            {
                "scheme": "CPV",
                "id": "48814500",
                "description": "Casemix system"
            },
            {
                "scheme": "CPV",
                "id": "66100000",
                "description": "Banking and investment services"
            },
            {
                "scheme": "CPV",
                "id": "66110000",
                "description": "Banking services"
            },
            {
                "scheme": "CPV",
                "id": "66111000",
                "description": "Central bank services"
            },
            {
                "scheme": "CPV",
                "id": "66112000",
                "description": "Deposit services"
            },
            {
                "scheme": "CPV",
                "id": "66113000",
                "description": "Credit granting services"
            },
            {
                "scheme": "CPV",
                "id": "66113100",
                "description": "Micro-credit granting services"
            },
            {
                "scheme": "CPV",
                "id": "66114000",
                "description": "Financial leasing services"
            },
            {
                "scheme": "CPV",
                "id": "66115000",
                "description": "International payment transfer services"
            },
            {
                "scheme": "CPV",
                "id": "66120000",
                "description": "Investment banking services and related services"
            },
            {
                "scheme": "CPV",
                "id": "66121000",
                "description": "Mergers and acquisition services"
            },
            {
                "scheme": "CPV",
                "id": "66122000",
                "description": "Corporate finance and venture capital services"
            },
            {
                "scheme": "CPV",
                "id": "66130000",
                "description": "Brokerage and related securities and commodities services"
            },
            {
                "scheme": "CPV",
                "id": "66131000",
                "description": "Security brokerage services"
            },
            {
                "scheme": "CPV",
                "id": "66131100",
                "description": "Pension investment services"
            },
            {
                "scheme": "CPV",
                "id": "66132000",
                "description": "Commodity brokerage services"
            },
            {
                "scheme": "CPV",
                "id": "66133000",
                "description": "Processing and clearing services"
            },
            {
                "scheme": "CPV",
                "id": "66140000",
                "description": "Portfolio management services"
            },
            {
                "scheme": "CPV",
                "id": "66141000",
                "description": "Pension fund management services"
            },
            {
                "scheme": "CPV",
                "id": "66150000",
                "description": "Financial markets administration services"
            },
            {
                "scheme": "CPV",
                "id": "66151000",
                "description": "Financial market operational services"
            },
            {
                "scheme": "CPV",
                "id": "66151100",
                "description": "Electronic marketplace retailing services"
            },
            {
                "scheme": "CPV",
                "id": "66152000",
                "description": "Financial market regulatory services"
            },
            {
                "scheme": "CPV",
                "id": "66160000",
                "description": "Trust and custody services"
            },
            {
                "scheme": "CPV",
                "id": "66161000",
                "description": "Trust services"
            },
            {
                "scheme": "CPV",
                "id": "66162000",
                "description": "Custody services"
            },
            {
                "scheme": "CPV",
                "id": "66170000",
                "description": "Financial consultancy, financial transaction processing and clearing-house services"
            },
            {
                "scheme": "CPV",
                "id": "66171000",
                "description": "Financial consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "66172000",
                "description": "Financial transaction processing and clearing-house services"
            },
            {
                "scheme": "CPV",
                "id": "66180000",
                "description": "Foreign exchange services"
            },
            {
                "scheme": "CPV",
                "id": "66190000",
                "description": "Loan brokerage services"
            },
            {
                "scheme": "CPV",
                "id": "72000000",
                "description": "IT services: consulting, software development, Internet and support"
            },
            {
                "scheme": "CPV",
                "id": "72100000",
                "description": "Hardware consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "72110000",
                "description": "Hardware selection consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "72120000",
                "description": "Hardware disaster-recovery consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "72130000",
                "description": "Computer-site planning consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "72140000",
                "description": "Computer hardware acceptance testing consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "72150000",
                "description": "Computer audit consultancy and hardware consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "72200000",
                "description": "Software programming and consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "72210000",
                "description": "Programming services of packaged software products"
            },
            {
                "scheme": "CPV",
                "id": "72211000",
                "description": "Programming services of systems and user software"
            },
            {
                "scheme": "CPV",
                "id": "72212000",
                "description": "Programming services of application software"
            },
            {
                "scheme": "CPV",
                "id": "72212100",
                "description": "Industry specific software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212110",
                "description": "Point of sale (POS) software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212120",
                "description": "Flight control software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212121",
                "description": "Air traffic control software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212130",
                "description": "Aviation ground support and test software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212131",
                "description": "Aviation ground support software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212132",
                "description": "Aviation test software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212140",
                "description": "Railway traffic control software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212150",
                "description": "Industrial control software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212160",
                "description": "Library software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212170",
                "description": "Compliance software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212180",
                "description": "Medical software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212190",
                "description": "Educational software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212200",
                "description": "Networking, Internet and intranet software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212210",
                "description": "Networking software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212211",
                "description": "Platform interconnectivity software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212212",
                "description": "Optical jukebox server software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212213",
                "description": "Operating system enhancement software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212214",
                "description": "Network operating system software development services"
            },
            {
                "scheme": "CPV",
                "id": "79411000",
                "description": "General management consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "79411100",
                "description": "Business development consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "79412000",
                "description": "Financial management consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "79413000",
                "description": "Marketing management consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "79414000",
                "description": "Human resources management consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "79415000",
                "description": "Production management consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "79415200",
                "description": "Design consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "79416000",
                "description": "Public relations services"
            },
            {
                "scheme": "CPV",
                "id": "79416100",
                "description": "Public relations management services"
            },
            {
                "scheme": "CPV",
                "id": "79416200",
                "description": "Public relations consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "79417000",
                "description": "Safety consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "79418000",
                "description": "Procurement consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "79419000",
                "description": "Evaluation consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "79510000",
                "description": "Telephone-answering services"
            },
            {
                "scheme": "CPV",
                "id": "79511000",
                "description": "Telephone operator services"
            },
            {
                "scheme": "CPV",
                "id": "79512000",
                "description": "Call centre"
            },
            {
                "scheme": "CPV",
                "id": "72212224",
                "description": "Web page editing software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212300",
                "description": "Document creation, drawing, imaging, scheduling and productivity software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212310",
                "description": "Document creation software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212311",
                "description": "Document management software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212312",
                "description": "Electronic publishing software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212313",
                "description": "Optical-character-recognition (OCR) software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212314",
                "description": "Voice recognition software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212315",
                "description": "Desktop-publishing software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212316",
                "description": "Presentation software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212317",
                "description": "Word-processing software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212318",
                "description": "Scanner software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212320",
                "description": "Drawing and imaging software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212321",
                "description": "Computer-aided design (CAD) software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212322",
                "description": "Graphics software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212323",
                "description": "Computer-aided manufacturing (CAM) software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212324",
                "description": "Charting software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212325",
                "description": "Form making software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212326",
                "description": "Mapping software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212327",
                "description": "Drawing and painting software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212328",
                "description": "Image-processing software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212790",
                "description": "Version checker software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212900",
                "description": "Miscellaneous software development services and computer systems"
            },
            {
                "scheme": "CPV",
                "id": "72212910",
                "description": "Computer game software development services, family titles and screen savers"
            },
            {
                "scheme": "CPV",
                "id": "72212911",
                "description": "Computer game software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212920",
                "description": "Office automation software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212930",
                "description": "Training and entertainment software development services"
            },
            {
                "scheme": "CPV",
                "id": "72610000",
                "description": "Computer support services"
            },
            {
                "scheme": "CPV",
                "id": "72611000",
                "description": "Technical computer support services"
            },
            {
                "scheme": "CPV",
                "id": "72700000",
                "description": "Computer network services"
            },
            {
                "scheme": "CPV",
                "id": "72710000",
                "description": "Local area network services"
            },
            {
                "scheme": "CPV",
                "id": "72720000",
                "description": "Wide area network services"
            },
            {
                "scheme": "CPV",
                "id": "72800000",
                "description": "Computer audit and testing services"
            },
            {
                "scheme": "CPV",
                "id": "72810000",
                "description": "Computer audit services"
            },
            {
                "scheme": "CPV",
                "id": "72820000",
                "description": "Computer testing services"
            },
            {
                "scheme": "CPV",
                "id": "72900000",
                "description": "Computer back-up and catalogue conversion services"
            },
            {
                "scheme": "CPV",
                "id": "72910000",
                "description": "Computer back-up services"
            },
            {
                "scheme": "CPV",
                "id": "72920000",
                "description": "Computer catalogue conversion services"
            },
            {
                "scheme": "CPV",
                "id": "79210000",
                "description": "Accounting and auditing services"
            },
            {
                "scheme": "CPV",
                "id": "79211000",
                "description": "Accounting services"
            },
            {
                "scheme": "CPV",
                "id": "79211100",
                "description": "Bookkeeping services"
            },
            {
                "scheme": "CPV",
                "id": "72212931",
                "description": "Training software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212932",
                "description": "Entertainment software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212940",
                "description": "Pattern design and calendar software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212941",
                "description": "Pattern design software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212942",
                "description": "Calendar software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212960",
                "description": "Drivers and system software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212970",
                "description": "Print shop software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212971",
                "description": "Address book making software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212972",
                "description": "Label making software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212980",
                "description": "Programming languages and tools development services"
            },
            {
                "scheme": "CPV",
                "id": "72212981",
                "description": "Compiling software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212982",
                "description": "Configuration management software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212983",
                "description": "Development software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212984",
                "description": "Program testing software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212985",
                "description": "Debugging software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212990",
                "description": "Spreadsheets and enhancement software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212991",
                "description": "Spreadsheet software development services"
            },
            {
                "scheme": "CPV",
                "id": "72220000",
                "description": "Systems and technical consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "72221000",
                "description": "Business analysis consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "72222000",
                "description": "Information systems or technology strategic review and planning services"
            },
            {
                "scheme": "CPV",
                "id": "72224100",
                "description": "System implementation planning services"
            },
            {
                "scheme": "CPV",
                "id": "72224200",
                "description": "System quality assurance planning services"
            },
            {
                "scheme": "CPV",
                "id": "72225000",
                "description": "System quality assurance assessment and review services"
            },
            {
                "scheme": "CPV",
                "id": "72226000",
                "description": "System software acceptance testing consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "72227000",
                "description": "Software integration consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "72228000",
                "description": "Hardware integration consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "72230000",
                "description": "Custom software development services"
            },
            {
                "scheme": "CPV",
                "id": "72231000",
                "description": "Development of software for military applications"
            },
            {
                "scheme": "CPV",
                "id": "72232000",
                "description": "Development of transaction processing and custom software"
            },
            {
                "scheme": "CPV",
                "id": "72240000",
                "description": "Systems analysis and programming services"
            },
            {
                "scheme": "CPV",
                "id": "72241000",
                "description": "Critical design target specification services"
            },
            {
                "scheme": "CPV",
                "id": "72242000",
                "description": "Design-modelling services"
            },
            {
                "scheme": "CPV",
                "id": "72243000",
                "description": "Programming services"
            },
            {
                "scheme": "CPV",
                "id": "72244000",
                "description": "Prototyping services"
            },
            {
                "scheme": "CPV",
                "id": "72245000",
                "description": "Contract systems analysis and programming services"
            },
            {
                "scheme": "CPV",
                "id": "72246000",
                "description": "Systems consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "72250000",
                "description": "System and support services"
            },
            {
                "scheme": "CPV",
                "id": "72251000",
                "description": "Disaster recovery services"
            },
            {
                "scheme": "CPV",
                "id": "72252000",
                "description": "Computer archiving services"
            },
            {
                "scheme": "CPV",
                "id": "72253000",
                "description": "Helpdesk and support services"
            },
            {
                "scheme": "CPV",
                "id": "72253100",
                "description": "Helpdesk services"
            },
            {
                "scheme": "CPV",
                "id": "72253200",
                "description": "Systems support services"
            },
            {
                "scheme": "CPV",
                "id": "72254000",
                "description": "Software testing"
            },
            {
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