Award

(NU/1589 - 22) Digital Support for VOICE at NICA (National Innovation Centre for Ageing)

NEWCASTLE UNIVERSITY

This public procurement record has 1 release in its history.

Award

07 Jun 2021 at 09:22

Award Notice
Summary of the contracting process

The contracting process involves Newcastle University procuring digital support services for their VOICE platform, which facilitates public engagement in research related to ageing. The contract, identified as (NU/1589 - 22), was awarded to Sideshow Ltd, valued at £48,600 GBP. The procurement method followed was a selective or restricted procedure, and the contract period spans from 27 May 2021 to 26 February 2022. The initial tender phase concluded on 11 May 2021, with the award published on 7 June 2021, based in the North East region of the United Kingdom.

This procurement offers significant opportunities for businesses specialising in digital support and maintenance services, particularly those with expertise in software development and marketing consultancy. Companies that are small to medium-sized enterprises (SMEs) will find this tender particularly accessible, given the nature of the services required, which includes bug fixing, urgent changes, and implementing new functionalities for the VOICE platform. Businesses experienced in collaborative project environments and service desk support will be well-suited to compete for similar contracts in the future.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

(NU/1589 - 22) Digital Support for VOICE at NICA (National Innovation Centre for Ageing)

Notice Description

VOICE was established by Newcastle University to capture the vast experience and mental capital of the public. The digital platform was launched in Autumn 2016, and has revolutionised the ways in which members of the public can contribute their experience, ideas, insights and vision to benefit research and innovation, especially around ageing and demographic change. The existing VOICE digital platform, www.voice-global.org, has allowed us to significantly scale our activity to better serve the public, as well as offering innovative ways for researchers and businesses to harness the public's ideas and knowledge. We are seeking to appoint a supplier to provide a support and maintenance retainer for 8 days a month, for a total period of 9 months for the platform. The supplier will work alongside an internal development team and will provide dedicated resource for bug fixing live issues, making urgent change requests and CMS support - as well as implementing improvements and developing new functionality. The VOICE team need to have access to a service desk system to report issues with the platform, and each request will be subject to an agreed approach based on urgency and priority.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9238a106-a1ea-436b-b835-87e5d4ac1547
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/503a5af8-f76e-461b-b6e8-b0b5ae3739f0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

48480000 - Sales, marketing and business intelligence software package

48481000 - Sales or marketing software package

72210000 - Programming services of packaged software products

72212480 - Sales, marketing and business intelligence software development services

72212481 - Sales or marketing software development services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

79342000 - Marketing services

79413000 - Marketing management consultancy services

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
Not specified
Awards Value
£48,600 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jun 20214 years ago
Submission Deadline
11 May 2021Expired
Future Notice Date
Not specified
Award Date
25 May 20214 years ago
Contract Period
26 May 2021 - 26 Feb 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NEWCASTLE UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 7RU
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

SIDESHOW

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-9238a106-a1ea-436b-b835-87e5d4ac1547-2021-06-07T10:22:31+01:00",
    "date": "2021-06-07T10:22:31+01:00",
    "ocid": "ocds-b5fd17-9238a106-a1ea-436b-b835-87e5d4ac1547",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "NCL001-DN540650-20143022",
        "title": "(NU/1589 - 22) Digital Support for VOICE at NICA (National Innovation Centre for Ageing)",
        "description": "VOICE was established by Newcastle University to capture the vast experience and mental capital of the public. The digital platform was launched in Autumn 2016, and has revolutionised the ways in which members of the public can contribute their experience, ideas, insights and vision to benefit research and innovation, especially around ageing and demographic change. The existing VOICE digital platform, www.voice-global.org, has allowed us to significantly scale our activity to better serve the public, as well as offering innovative ways for researchers and businesses to harness the public's ideas and knowledge. We are seeking to appoint a supplier to provide a support and maintenance retainer for 8 days a month, for a total period of 9 months for the platform. The supplier will work alongside an internal development team and will provide dedicated resource for bug fixing live issues, making urgent change requests and CMS support - as well as implementing improvements and developing new functionality. The VOICE team need to have access to a service desk system to report issues with the platform, and each request will be subject to an agreed approach based on urgency and priority.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79000000",
            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "72210000",
                "description": "Programming services of packaged software products"
            },
            {
                "scheme": "CPV",
                "id": "48480000",
                "description": "Sales, marketing and business intelligence software package"
            },
            {
                "scheme": "CPV",
                "id": "48481000",
                "description": "Sales or marketing software package"
            },
            {
                "scheme": "CPV",
                "id": "79413000",
                "description": "Marketing management consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "79342000",
                "description": "Marketing services"
            },
            {
                "scheme": "CPV",
                "id": "72212481",
                "description": "Sales or marketing software development services"
            },
            {
                "scheme": "CPV",
                "id": "72212480",
                "description": "Sales, marketing and business intelligence software development services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 60000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "tenderPeriod": {
            "endDate": "2021-05-11T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2021-05-27T00:00:00+01:00",
            "endDate": "2022-02-27T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-76407",
            "name": "Newcastle University",
            "identifier": {
                "legalName": "Newcastle University"
            },
            "address": {
                "streetAddress": "Newcastle University, King's Gate",
                "locality": "Newcastle upon Tyne",
                "postalCode": "NE1 7RU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Natalie Morton",
                "email": "Natalie.Morton@ncl.ac.uk",
                "telephone": "+44 1912086220"
            },
            "details": {
                "url": "https://www.ncl.ac.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-165048",
            "name": "Sideshow Ltd",
            "identifier": {
                "legalName": "Sideshow Ltd"
            },
            "address": {
                "streetAddress": "7th Floor, Avalon, 26-32 Oxford Road Bournemouth Dorset United Kingdom BH8 8EZ"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-76407",
        "name": "Newcastle University"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-9238a106-a1ea-436b-b835-87e5d4ac1547-1",
            "status": "active",
            "date": "2021-05-26T00:00:00+01:00",
            "datePublished": "2021-06-07T10:22:31+01:00",
            "value": {
                "amount": 48600,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-165048",
                    "name": "Sideshow Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-05-27T00:00:00+01:00",
                "endDate": "2022-02-26T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/503a5af8-f76e-461b-b6e8-b0b5ae3739f0",
                    "datePublished": "2021-06-07T10:22:31+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}