Award

PROCUREMENT OF HARDWARE BREAK/FIX CONTRACT

THE ENGLISH INSTITUTE OF SPORT LIMITED

This public procurement record has 2 releases in its history.

Award

16 Jul 2021 at 10:03

Award Notice
Tender

12 Oct 2020 at 11:16

Tender Notice
Summary of the contracting process

The English Institute of Sport Limited is currently engaged in the procurement of a Hardware Break/Fix contract for IT services, primarily focused on the support of approximately 565 laptops and MacBooks. This initiative falls under the office and computing machinery sector, with delivery mainly to locations in Manchester. The procurement method follows an open procedure above the threshold, with the tender period closing on 17 November 2020. The contract is set to commence on 1 April 2021, lasting until 31 March 2025.

This tender presents significant growth opportunities, particularly for businesses specialising in IT services and hardware maintenance. Companies with experience in managing both Windows and macOS environments, as well as those offering secure data solutions, would be well-positioned to compete for this contract. Additionally, small and medium enterprises (SMEs) are encouraged to participate, fostering a diverse range of suppliers in the competitive landscape.

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Notice Information

Notice Title

PROCUREMENT OF HARDWARE BREAK/FIX CONTRACT

Notice Description

1. Laptop/Macbooks: EIS will require Hardware Break/Fix support of 565 laptops which includes a mixed economy of HP Laptops and MacBook's (some are Windows 10/macOS dual boot, some are macOS). These vary in age, being purchased between 2013 and 2020. EIS have deployed MSOffice via Office 365 All devices are encrypted using BitLocker (Windows 10) or File Vault (macOS) Approx. 10% stock are securely stored of each model for replacements and new starters 2. Replacement Laptops/MacBooks A request for a laptop is initially actioned by the EIS Service Desk. They will send over details of which laptop is to be issued to the Break/Fix Supplier. This will then be built as per the appropriate build document and shipped to the user; The Break/Fix supplier sends an encrypted email containing password details to the user; The laptop that is being replaced is sent back by EIS to the Break/Fix Supplier to be assessed. It is then be repaired, scrapped or placed into the spares pool to be re-issued. 3. New users Laptops/MacBooks A request for a laptop is be initially actioned by the EIS Service Desk. They will send over the details of which laptop is to be issued. This is then built as per the appropriate build document and shipped. This is normally sent to a EIS site Business Administrator. The Break/Fix supplier sends an encrypted email containing password details to the user. 4. Laptop Build Documents There are currently 5 Build Documents: Windows 10 HP Laptops 1 Windows 10 HP Laptops 2 Windows 10/macOS dual boot macOS MacBooks Shared User Windows 10 MacBook * Approximate volume of requests 5. The Break/Fix Supplier takes receipt of and repair faulty devices under manufacturer's warranty if applicable. Spare parts to be utilized from scrapped laptops or sourced elsewhere if warranty has expired. 6. Where physical drives are disposed of then all data will be removed and a Data Erasure Certificate will be issued to EIS. 7. Encrypted Hard Drives Approximately 100 encrypted external Hard Drives and USB sticks are stored securely. When requested they configured and shipped to users. Shipping is mainly to one of the EIS High Performance Centres. 8. Stock Control Currently Maintenance of asset registers including relevant passwords. Monthly reporting on stock levels 9. Liaising with the EIS Service Desk and EIS IS Team Responding to EIS Service Desk requests Proactive awareness of software updates liaising with EIS IS Team. Adhoc advice to the EIS IS team Additional information: Any supplier wishing to tender for this opportunity should email Ian.Mulholland@eis2win.co.uk by Friday 16 October 2020 (12 noon) expressing an interest in tendering. A tender document will be issued to those expressing an interest.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-96b74924-f524-4b1e-bf6c-73ccb9e6e765
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1d1e519d-896a-4cfd-aefe-2519dcb61d5e
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

CPV Codes

30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£131,080 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jul 20214 years ago
Submission Deadline
17 Nov 2020Expired
Future Notice Date
Not specified
Award Date
27 Nov 20205 years ago
Contract Period
31 Mar 2021 - 31 Mar 2025 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE ENGLISH INSTITUTE OF SPORT LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M11 3BS
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified
Local Authority
Manchester
Electoral Ward
Clayton & Openshaw
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

C&D SYSTEMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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