Award

GB-Norwich: IT Service Management

FLAGSHIP HOUSING GROUP

This public procurement record has 1 release in its history.

Award

30 Apr 2025 at 09:15

Summary of the contracting process

The procurement process for "GB-Norwich: IT Service Management" was conducted by the Flagship Housing Group, located in Norwich, UK. This contract, classified under the industry category of "System and support services" (CPV 72250000), entails the provision of an IT service management solution. This tender falls under the services category and was awarded at the award stage on 28 March 2025. The contract, valued at GBP 47,585.56, is set to start on 1 May 2025 and conclude on 30 April 2026. The procurement process did not specify a particular method or type, and takes place in the East of England.

This tender offers significant opportunities for IT service providers specialising in system and support services, particularly those capable of delivering comprehensive IT software solutions. Although the procurement specifications do not favour small and medium-sized enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs), businesses with a robust portfolio in IT service management would be well-suited to compete. This contract can serve as a growth catalyst for such businesses by expanding their service offerings and enhancing their portfolio within the East of England region.

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Notice Title

GB-Norwich: IT Service Management

Notice Description

Provision of an IT SM solution

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-99723a35-5cdc-401a-bd22-4ef7be395b36
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4f837a27-82f7-4604-b523-d564f0f9be4b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48517000 - IT software package

72250000 - System and support services

Notice Value(s)

Tender Value
£47,585 Under £100K
Lots Value
Not specified
Awards Value
£47,585 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Apr 20259 months ago
Submission Deadline
28 Mar 2025Expired
Future Notice Date
Not specified
Award Date
28 Mar 202511 months ago
Contract Period
30 Apr 2025 - 30 Apr 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FLAGSHIP HOUSING GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 1PD
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified

Local Authority
Norwich
Electoral Ward
Thorpe Hamlet
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

TOPDESK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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