Award

Case Management System for the OPCC

THAMES VALLEY POLICE

This public procurement record has 1 release in its history.

Award

14 Jul 2023 at 09:53

Summary of the contracting process

The award has been made to Make Time Count Today by Thames Valley Police for the procurement of a Case Management System. The contract is valued at £220,000 GBP and has a contract period from August 1, 2023, to July 31, 2026. The tender was published on March 17, 2023, and the contract is for services relating to software package and information systems.

This tender provides an opportunity for businesses specialising in database software packages, electronic data management, and IP telephone services to compete. The procurement process is aimed at SMEs and VCSEs and involves an open procedure. Located in Kidlington, Oxon, with a minimum contract value of £150,000 GBP, this tender can facilitate business growth for companies offering relevant services in the technology sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Case Management System for the OPCC

Notice Description

The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and flexible Case Management System (CMS) is required to allow non-consent based referrals, as well as the opportunity to work dynamically with approved partners. Without a non-consent option, we are at risk of not adhering to the new legislation and risk victims not receiving critical support. By way of an Automatic Data Transfer (ADT), the Victims First Hub (VFH) provides the front door into victim services for TVP under a consent model. This requires Thames Valley Police (TVP) officers and staff to ask victims if they would like support, then to go onto NICHE and trigger a referral to the VFH. Under the Victim's Code, all victims have a right to be referred to a support service. Therefore, there is a need to move to a non-consent-based model.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9ccf2e72-c574-4cf4-8baa-33045eccbada
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9d756c64-3581-464f-817c-c77ad41b903a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48600000 - Database and operating software package

48610000 - Database systems

48611000 - Database software package

48612000 - Database-management system

48613000 - Electronic data management (EDM)

48614000 - Data-acquisition system

64215000 - IP telephone services

64216100 - Electronic message services

64216110 - Electronic data exchange services

64216120 - Electronic mail services

72261000 - Software support services

72312000 - Data entry services

72313000 - Data capture services

72314000 - Data collection and collation services

72320000 - Database services

72321000 - Added-value database services

Notice Value(s)

Tender Value
£220,000 £100K-£500K
Lots Value
Not specified
Awards Value
£220,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Jul 20232 years ago
Submission Deadline
17 Mar 2023Expired
Future Notice Date
Not specified
Award Date
4 Jun 20232 years ago
Contract Period
31 Jul 2023 - 31 Jul 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THAMES VALLEY POLICE
Contact Name
Daniel Penny
Contact Email
daniel.penny@thamesvalley.police.uk
Contact Phone
+44 1865000000

Buyer Location

Locality
KIDLINGTON, OXON
Postcode
OX5 1NZ
Post Town
Oxford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
Not specified

Local Authority
Cherwell
Electoral Ward
Kidlington West
Westminster Constituency
Bicester and Woodstock

Supplier Information

Number of Suppliers
1
Supplier Name

MAKE TIME COUNT TODAY

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-9ccf2e72-c574-4cf4-8baa-33045eccbada-2023-07-14T10:53:51+01:00",
    "date": "2023-07-14T10:53:51+01:00",
    "ocid": "ocds-b5fd17-9ccf2e72-c574-4cf4-8baa-33045eccbada",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "20230714105345-32823",
        "title": "Case Management System for the OPCC",
        "description": "The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and flexible Case Management System (CMS) is required to allow non-consent based referrals, as well as the opportunity to work dynamically with approved partners. Without a non-consent option, we are at risk of not adhering to the new legislation and risk victims not receiving critical support. By way of an Automatic Data Transfer (ADT), the Victims First Hub (VFH) provides the front door into victim services for TVP under a consent model. This requires Thames Valley Police (TVP) officers and staff to ask victims if they would like support, then to go onto NICHE and trigger a referral to the VFH. Under the Victim's Code, all victims have a right to be referred to a support service. Therefore, there is a need to move to a non-consent-based model.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "48611000",
                "description": "Database software package"
            },
            {
                "scheme": "CPV",
                "id": "48612000",
                "description": "Database-management system"
            },
            {
                "scheme": "CPV",
                "id": "48613000",
                "description": "Electronic data management (EDM)"
            },
            {
                "scheme": "CPV",
                "id": "48614000",
                "description": "Data-acquisition system"
            },
            {
                "scheme": "CPV",
                "id": "64215000",
                "description": "IP telephone services"
            },
            {
                "scheme": "CPV",
                "id": "64216100",
                "description": "Electronic message services"
            },
            {
                "scheme": "CPV",
                "id": "64216110",
                "description": "Electronic data exchange services"
            },
            {
                "scheme": "CPV",
                "id": "64216120",
                "description": "Electronic mail services"
            },
            {
                "scheme": "CPV",
                "id": "72312000",
                "description": "Data entry services"
            },
            {
                "scheme": "CPV",
                "id": "72313000",
                "description": "Data capture services"
            },
            {
                "scheme": "CPV",
                "id": "72314000",
                "description": "Data collection and collation services"
            },
            {
                "scheme": "CPV",
                "id": "72261000",
                "description": "Software support services"
            },
            {
                "scheme": "CPV",
                "id": "48600000",
                "description": "Database and operating software package"
            },
            {
                "scheme": "CPV",
                "id": "48610000",
                "description": "Database systems"
            },
            {
                "scheme": "CPV",
                "id": "72320000",
                "description": "Database services"
            },
            {
                "scheme": "CPV",
                "id": "72321000",
                "description": "Added-value database services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "OX5 2NX"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 150000,
            "currency": "GBP"
        },
        "value": {
            "amount": 220000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2023-03-17T12:05:00Z"
        },
        "contractPeriod": {
            "startDate": "2023-05-22T00:00:00+01:00",
            "endDate": "2026-05-23T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-41902",
            "name": "Thames Valley Police",
            "identifier": {
                "legalName": "Thames Valley Police"
            },
            "address": {
                "streetAddress": "Police HQ North, Meadow House, The Boulevard, Lang",
                "locality": "Kidlington, Oxon",
                "postalCode": "OX5 1NZ",
                "countryName": "ENG"
            },
            "contactPoint": {
                "name": "Daniel Penny",
                "email": "daniel.penny@thamesvalley.police.uk",
                "telephone": "+44 1865000000"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-251598",
            "name": "Make Time Count Today",
            "identifier": {
                "legalName": "Make Time Count Today"
            },
            "address": {
                "streetAddress": "160 Kemp House City Road London EC1V 2NX"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-41902",
        "name": "Thames Valley Police"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-9ccf2e72-c574-4cf4-8baa-33045eccbada-1",
            "status": "active",
            "date": "2023-06-05T00:00:00+01:00",
            "datePublished": "2023-07-14T10:53:51+01:00",
            "value": {
                "amount": 220000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-251598",
                    "name": "Make Time Count Today"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-08-01T00:00:00+01:00",
                "endDate": "2026-07-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/9d756c64-3581-464f-817c-c77ad41b903a",
                    "datePublished": "2023-07-14T10:53:51+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "description": "Additional data",
                    "url": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=59557&B=BLUELIGHT"
                },
                {
                    "id": "3",
                    "description": "User / Company",
                    "url": "https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/32823"
                }
            ]
        }
    ]
}