Award

Microsoft Teams Direct Routing

ISLE OF WIGHT COUNCIL

This public procurement record has 1 release in its history.

Award

23 Oct 2024 at 13:41

Award Notice
Summary of the contracting process

The procurement process initiated by the Isle of Wight Council for the project titled "Microsoft Teams Direct Routing" has recently concluded with an award. This contract pertains to the provision of resilient MS CloudUCX Enhanced services, aiming to replace the existing on-premises telephony solution and enable Microsoft Teams for inbound and outbound PSTN calls. This initiative falls under the Software package and information systems industry category, with additional classification in IT services, consulting, software development, internet, and support. The project will be delivered throughout England, United Kingdom. The procurement was direct, with Gamma Network Solutions Limited being awarded the contract valued at £326,435. The contract period spans from 1 November 2024 until 31 October 2028, including a potential 12-month extension opportunity.

This tender provides extensive opportunities for businesses specialising in cloud services, telephony solutions, and IT support. Companies with expertise in software packages, information systems, and IT consultancy, especially those small and medium-sized enterprises (SMEs), could benefit from similar projects in the future. The awarded contract highlights the growing need for scalable and resilient communication solutions in local government, encouraging businesses in this sector to develop competitive offerings for upcoming public procurement tenders.

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Notice Information

Notice Title

Microsoft Teams Direct Routing

Notice Description

The provision of resilient MS CloudUCX Enhanced service, that is based on Highly Available AudioCodes Cloud Edition virtual Session Border Controllers hosted in AWS. Cloud Edition offers increased high availability and scalability and flexibility for tenants. It will replace the Isle of Wight Council's existing on premise telephony solution, enable Microsoft Teams for Inbound and Outbound PSTN calls via Teams Direct Routing. To assist with migrating users from the existing telephony solution to calling in Microsoft Teams on a phased approach. Please note that the contract type is a combination of both services and supplies. The initial term of the contract is 3 years (01 November 2024 - 31 October 2027) at a cost of PS248,435 incl one off costs, and if the 12m extension is utilised (until 31 October 2028) whole life cost will be PS326,435.00.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9e7240c5-3b95-4582-9453-bc462ee83206
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d234ceb3-038b-406d-aa28-f074c2d54ae0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£326,435 £100K-£500K
Lots Value
Not specified
Awards Value
£326,435 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Oct 20241 years ago
Submission Deadline
15 Oct 2024Expired
Future Notice Date
Not specified
Award Date
22 Oct 20241 years ago
Contract Period
1 Nov 2024 - 31 Oct 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ISLE OF WIGHT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
PO30 1UD
Post Town
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ34 Isle of Wight
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Isle of Wight
Electoral Ward
Newport Central
Westminster Constituency
Isle of Wight West

Supplier Information

Number of Suppliers
1
Supplier Name

GAMMA NETWORK SOLUTIONS

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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