Award

Technology Service Desk Tool

OPTIVO

This public procurement record has 1 release in its history.

Award

06 Feb 2019 at 17:45

Summary of the contracting process

The procurement process involves Optivo, a technology services provider located in Croydon, England, seeking a Service Desk Tool. The tender, titled "Technology Service Desk Tool," falls under the miscellaneous software and computer systems category. The procurement method is an open procedure, and the contract's total value is £151,000, with a minimum value of £66,000. The contract period commenced on 1st January 2019 and will last until 31st December 2024. The procurement stage has been completed, with the contract awarded to Net Help Desk Limited on 25th January 2019.

This tender presents significant opportunities for businesses in the technology sector, particularly those offering software solutions and support services for personal computers. Companies that specialise in IT service management tools, customer support software, or similar services may find themselves well-positioned to compete in future procurements. Engaging with Optivo could lead to further collaborations and enhance business growth in the rapidly evolving tech landscape.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Technology Service Desk Tool

Notice Description

To provide Optivo with a Service Desk Tool for our technology department

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9e82583c-fd7a-4b84-94b3-bdbde49a9106
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/19a2eb0e-9f06-42ca-bff5-382dc6661354
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

50 - Repair and maintenance services


CPV Codes

48900000 - Miscellaneous software package and computer systems

50324000 - Support services of personal computers

Notice Value(s)

Tender Value
£151,000 £100K-£500K
Lots Value
Not specified
Awards Value
£90,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Feb 20197 years ago
Submission Deadline
1 Jan 2019Expired
Future Notice Date
Not specified
Award Date
25 Jan 20197 years ago
Contract Period
1 Jan 2019 - 31 Dec 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
OPTIVO
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 9XP
Post Town
Croydon
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
TLJ South East (England)

Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

NET HELP DESK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-9e82583c-fd7a-4b84-94b3-bdbde49a9106-2019-02-06T17:45:11Z",
    "date": "2019-02-06T17:45:11Z",
    "ocid": "ocds-b5fd17-9e82583c-fd7a-4b84-94b3-bdbde49a9106",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "MT214888",
        "title": "Technology Service Desk Tool",
        "description": "To provide Optivo with a Service Desk Tool for our technology department",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48900000",
            "description": "Miscellaneous software package and computer systems"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "50324000",
                "description": "Support services of personal computers"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 66000,
            "currency": "GBP"
        },
        "value": {
            "amount": 151000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2019-01-01T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2019-01-01T00:00:00Z",
            "endDate": "2024-12-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-63462",
            "name": "Optivo",
            "identifier": {
                "legalName": "Optivo"
            },
            "address": {
                "streetAddress": "125 High Street",
                "locality": "Croydon",
                "postalCode": "CR0 9XP",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "John Gibbons",
                "email": "procurement@optivo.org.uk",
                "telephone": "+44 1424728241"
            },
            "details": {
                "url": "http://www.optivo.org.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-106291",
            "name": "Net Help Desk Limited",
            "identifier": {
                "legalName": "Net Help Desk Limited"
            },
            "address": {
                "streetAddress": "2, Beverley House, Market Place, Stowmarket"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-63462",
        "name": "Optivo"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-9e82583c-fd7a-4b84-94b3-bdbde49a9106-1",
            "status": "active",
            "date": "2019-01-25T00:00:00Z",
            "datePublished": "2019-02-06T17:45:11Z",
            "value": {
                "amount": 90000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-106291",
                    "name": "Net Help Desk Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2019-01-01T00:00:00Z",
                "endDate": "2024-12-31T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/19a2eb0e-9f06-42ca-bff5-382dc6661354",
                    "datePublished": "2019-02-06T17:45:11Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.",
                    "url": "https://www.mytenders.co.uk/search/show/search_view.aspx?ID=FEB156510"
                }
            ]
        }
    ]
}