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LAS Redbox/Uniphore Support - LASCCN0296

London Ambulance Service NHS Trust

This public procurement record has 1 release in its history.

Award

03 Sep 2025 at 15:48

Award Notice
Summary of the contracting process

The procurement process, initiated by the London Ambulance Service NHS Trust, involved the provision of maintenance and technical support services for the RedBox call recording platform under the framework agreement titled "LAS Redbox/Uniphore Support - LASCCN0296." This contract falls under the category of Software package and information systems, with an additional focus on Software maintenance and repair services. The procurement, conducted through a selective method as a call-off from a framework agreement, was completed with the award status on 11th August 2025. The contract period spans from 11th July 2025 to 10th April 2026, with the services required at the London location, SE1 8SD. The total award value is GBP 262,460.16.

This contract offers substantial opportunities for businesses involved in the software support and maintenance sector, especially those familiar with the ICT framework. Although the process was selective, it highlights the demand for specialised technical services in critical public sector operations like healthcare. Large-scale businesses, particularly those that can quickly integrate and align with public sector frameworks and requirements, are well-positioned to benefit from such contracts. This contract underscores the strategic importance of positioning within framework agreements to secure ongoing and future opportunities in public procurement.

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Notice Information

Notice Title

LAS Redbox/Uniphore Support - LASCCN0296

Notice Description

Provision of maintenance and technical support services for the RedBox call recording platform. Framework used: London ICT framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9ead554a-50a0-4cf7-af91-8fe43a97ab9a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/25ab3895-9c47-41a3-be99-84cfd4f1eb88
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
£262,460 £100K-£500K
Lots Value
Not specified
Awards Value
£262,460 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Sep 202511 months ago
Submission Deadline
11 Jun 2025Expired
Future Notice Date
Not specified
Award Date
11 Aug 20251 years ago
Contract Period
11 Jul 2025 - 10 Apr 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Ambulance Service NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8SD
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
TLI London
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

BT PLC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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