Tender

City of London Police - Call Recording Solution

CITY OF LONDON CORPORATION

This public procurement record has 1 release in its history.

Tender

11 Jan 2019 at 17:37

Summary of the contracting process

The City of London Corporation is currently seeking tenders for a new Call Recording Solution for the City of London Police. This procurement falls under the goods category in the telecommunications industry and is part of an effort to modernise their telephony systems, addressing a significant operational risk posed by the current outdated solutions. The tender is open and is set to close on 11th February 2019, with the contract duration starting from 1st April 2019 and lasting up to 5 years, should extensions be exercised. The delivery address for the solution is located in London, specifically in the postal code area EC2V 7HH.

This tender presents a valuable opportunity for businesses specialising in telecommunication equipment and software, particularly those capable of providing innovative solutions that meet modern technological requirements. Small and medium enterprises (SMEs) could find this procurement particularly advantageous, as they may offer tailored services conducive to the City of London Police’s needs for a future-proofed and reliable call recording system. Companies that excel in communication software packages and telephone equipment would be ideal contenders for this opportunity.

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Notice Title

City of London Police - Call Recording Solution

Notice Description

The City of London Corporation (the City) invites Tenders for the provision of a Call Recording Solution for the City of London Police. As part of the project to modernise the 20yr old telephony solution, the City of London Police are looking to implement a new call recording system to record all external telephony calls made through the CoLP PABX; providing facilities to retrieve and playback recorded calls and archive stored calls as per CoLP requirements. The proposed solution will make the best use of Technology advances, ensuring processes are future-proofed and offer a reliable solution for CoLP to meet their statutory obligations. In addition, the procurement will address an immediate risk around the current call recording system in CoLP. The current system is not fit for purpose, does not record calls across all lines to all extensions and therefore poses a significant reputational and operational risk to the Force. The duration of the contract is 3 years, subject to the right of the City (at its sole discretion) to exercise its right to extend the Contract by up to 2 further years (available as a 2 year or single year extensions). The maximum length of the contract is therefore 5 years. Further information can be found on the City of London eTendering portal, www.capitalesourcing.com. (Tender Reference: itt_COL_9708)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a0e8fdc6-53fb-4495-af0d-dfdc1abf560d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/52d9f058-8996-4baa-9e7a-4c8ea172fdd8
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems


CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

32550000 - Telephone equipment

48510000 - Communication software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jan 20197 years ago
Submission Deadline
11 Feb 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2019 - 31 Mar 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CITY OF LONDON CORPORATION
Contact Name
Not specified
Contact Email
david.scott@cityoflondon.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC2P 2EJ
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI London

Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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