Award

Technology solution to support the management of Land and Property and Public Protection Services

LONDON BOROUGH OF MERTON

This public procurement record has 1 release in its history.

Award

20 Mar 2024 at 12:18

Award Notice
Summary of the contracting process

The London Borough of Merton has recently awarded a contract for a technology solution to support the management of Land and Property and Public Protection Services. The contract, valued at 1,053,750 GBP, involves the provision of a cloud-hosted web-based platform enhancing service delivery across various council services including Building Control, Development Control, Local Land Charges, and Public Protection Services. The procurement method used was an open procedure, with the tender period ending on 13th December 2023. The contract period started on 15th March 2024 and will run until 14th March 2034, creating opportunities for suppliers seeking to provide IT services in the public sector.

Small and medium-sized enterprises (SMEs) and vendors offering IT services, consulting, software development, and Internet support are well-suited to compete in this business opportunity. The London Borough of Merton, serving as the buying organisation, aims to modernise its systems to improve business processes, enable mobile working, and enhance efficiencies. Businesses interested in providing a fully integrated solution to support channel shift, self-service, and improved customer journeys align with the Council's preferences. By engaging in this tender, vendors can contribute to the council's statutory duties, support day-to-day activities, and drive innovation in service delivery through technology.

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Notice Information

Notice Title

Technology solution to support the management of Land and Property and Public Protection Services

Notice Description

The London Borough of Merton has awarded a contract for a'technology platform to manage Land and Property services including Building Control, Development Control (Planning) and Local Land Charges. A new solution will replace the current legacy system to enhance service delivery. A cloud hosted, modern and configurable single web-based solution that will support the management of the Council's Land and Property services including Building Control, Development Control (Planning) and Local Land Charges as well as Public Protection Services which include Regulatory Services (serving Merton, Richmond and Wandsworth Councils), Environmental Health Housing (Housing Enforcement) and Safer Merton. This system will enable the business to continue to meet its statutory duties and support day to day activities. A modernised system will improve business processes, provide mobile working, and therefore lead to efficiencies. It is the Council's preference that the Contractor provides a fully integrated Solution that supports channel shift, self-service and improved customer journeys. Thereby; removing the necessity for back-office staff to manually enter data, reduce failure and enquiry demand.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a1496083-e424-4a79-b83a-64a98ebd6639
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3e4e1015-040d-4d54-889e-368cf395979e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,053,750 £1M-£10M
Lots Value
Not specified
Awards Value
£1,053,750 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Mar 20241 years ago
Submission Deadline
13 Dec 2023Expired
Future Notice Date
Not specified
Award Date
15 Mar 20241 years ago
Contract Period
16 Mar 2024 - 14 Mar 2034 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF MERTON
Contact Name
Not specified
Contact Email
commercial.services@merton.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MORDEN
Postcode
SM4 5DX
Post Town
Sutton
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
Not specified
Local Authority
Merton
Electoral Ward
Merton Park
Westminster Constituency
Wimbledon

Supplier Information

Number of Suppliers
1
Supplier Name

IDOX

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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