Tender

Case Management System for the OPCC

THAMES VALLEY POLICE

This public procurement record has 1 release in its history.

Tender

10 Feb 2023 at 17:41

Summary of the contracting process

The Thames Valley Police is seeking a Case Management System to improve victim support services in compliance with the updated Victims Code. The procurement involves software packages and information systems, with a total value of £220,000. The tender is currently in the open stage, with a tender period ending on 17th March 2023. The contract period is scheduled to start on 22nd May 2023 and end on 23rd May 2026.

This tender presents an opportunity for businesses specialising in software solutions, database management, and electronic data services. Small and medium enterprises as well as voluntary, community, and social enterprises are encouraged to participate in this procurement process. The Case Management System project by Thames Valley Police is set to enhance victim services delivery and provide critical support under a new, more efficient model.

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Notice Title

Case Management System for the OPCC

Notice Description

The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and flexible Case Management System (CMS) is required to allow non-consent based referrals, as well as the opportunity to work dynamically with approved partners. Without a non-consent option, we are at risk of not adhering to the new legislation and risk victims not receiving critical support. By way of an Automatic Data Transfer (ADT), the Victims First Hub (VFH) provides the front door into victim services for TVP under a consent model. This requires Thames Valley Police (TVP) officers and staff to ask victims if they would like support, then to go onto NICHE and trigger a referral to the VFH. Under the Victim's Code, all victims have a right to be referred to a support service. Therefore, there is a need to move to a non-consent-based model.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a8ff1476-8912-42a6-bc06-4d322e3640de
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8792cb35-a83d-4837-bc04-032682cca088
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48600000 - Database and operating software package

48610000 - Database systems

48611000 - Database software package

48612000 - Database-management system

48613000 - Electronic data management (EDM)

48614000 - Data-acquisition system

64215000 - IP telephone services

64216100 - Electronic message services

64216110 - Electronic data exchange services

64216120 - Electronic mail services

72261000 - Software support services

72312000 - Data entry services

72313000 - Data capture services

72314000 - Data collection and collation services

72320000 - Database services

72321000 - Added-value database services

Notice Value(s)

Tender Value
£220,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Feb 20233 years ago
Submission Deadline
17 Mar 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
21 May 2023 - 23 May 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THAMES VALLEY POLICE
Contact Name
Daniel Penny
Contact Email
daniel.penny@thamesvalley.police.uk
Contact Phone
+44 1865000000

Buyer Location

Locality
KIDLINGTON, OXON
Postcode
OX5 1NZ
Post Town
Oxford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
Not specified

Local Authority
Cherwell
Electoral Ward
Kidlington West
Westminster Constituency
Bicester and Woodstock

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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