Tender

Case Management System for the OPCC

THAMES VALLEY POLICE

  • Contract Timeline

    Publication Date

    10th February 2023 17:41:27 PM

    Tender Deadline

    17th March 2023 12:05:00 PM   Expired

  • Contract Summary

    The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and flexible Case Management System (CMS) is required to allow non-consent based referrals, as well as the opportunity to work dynamically with approved partners. Without a non-consent option, we are at risk of not adhering to the new legislation and risk victims not receiving critical support. By way of an Automatic Data Transfer (ADT), the Victims First Hub (VFH) provides the front door into victim services for TVP under a consent model. This requires Thames Valley Police (TVP) officers and staff to ask victims if they would like support, then to go onto NICHE and trigger a referral to the VFH. Under the Victim's Code, all victims have a right to be referred to a support service. Therefore, there is a need to move to a non-consent-based model.

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-a8ff1476-8912-42a6-bc06-4d322e3640de

    Publication Source

    Contracts Finder

    Procurement Stage

    Tender

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure

    Procurement Category

    Services

    Tender Suitability

    SME VCSE

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    48000000
    48600000
    48610000
    48611000
    48612000
    48613000
    48614000
    64215000
    64216100
    64216110
    64216120
    72261000
    72312000
    72313000
    72314000
    72320000
    72321000

    CPV Division(s)

    48 - Software package and information systems
    64 - Postal and telecommunications services
    72 - IT services: consulting, software development, Internet and support

  • Awarding Authority

    THAMES VALLEY POLICE

    Buyer Name

    Daniel Penny

    Buyer Email

    daniel.penny@thamesvalley.police.uk

    Buyer Phone

    +44 1865000000

    Buyer Address

    Police HQ North, Meadow House, The Boulevard, Lang

    Kidlington, Oxon

    OX5 1NZ

    ENG

View contract on Contracts Finder