Award

User Experience Monitoring

STUDENT LOANS COMPANY LIMITED

This public procurement record has 1 release in its history.

Award

16 Feb 2026 at 15:53

Summary of the contracting process

The procurement process under consideration involves the Student Loans Company Limited, situated in Glasgow, Scotland, who are seeking services related to "User Experience Monitoring." This tender falls under the industry category of Software package and information systems, with specific emphasis on systems analysis and programming services. The procurement has reached the 'Award' stage, with the award to Specialist Computer Centres PLC published on 16th February 2026. The contract period begins on 11th February 2026 and concludes on 10th February 2028. The process was conducted using a selective method, specifically calling off from a framework agreement, which indicates a structured approach tailored for specific service acquisitions within the United Kingdom.

This tender presents substantial growth opportunities for businesses in the software and systems analysis sectors, provided they can adhere to the framework prerequisites and deliver high-quality service offerings. Companies specialising in employee engagement, application experience, and workplace experience monitoring, particularly those equipped with expertise in Nexthink Infinity Subscription services, are well-suited to compete for similar opportunities. Although the current procurement stage excludes SMEs and VCSEs, large-scale enterprises with robust operational capabilities and a presence in the UK can leverage such tenders to expand their market presence and portfolio within software services for government entities.

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Notice Title

User Experience Monitoring

Notice Description

Direct Award via G-Cloud 14 for 5000 licenses of the following: License acquired are as follows: Endpoint Workplace Experience -Nexthink Infinity Subscription Endpoint Application Experience -Nexthink Infinity Subscription Endpoint Employee Engagement -Nexthink Infinity Subscription

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b0f4a357-3a6b-490b-8c1b-8163921994c6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/98c45521-5112-486d-9aa8-71a018689ae0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72240000 - Systems analysis and programming services

Notice Value(s)

Tender Value
£232,750 £100K-£500K
Lots Value
Not specified
Awards Value
£232,750 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Feb 20261 weeks ago
Submission Deadline
7 Feb 2026Expired
Future Notice Date
Not specified
Award Date
9 Feb 20262 weeks ago
Contract Period
11 Feb 2026 - 10 Feb 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 7JD
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
Not specified

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

SPECIALIST COMPUTER CENTRES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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