Planning

Request for Information (RFI) - Commercial options for online Psychometric assessment platforms

FINANCIAL OMBUDSMAN SERVICE

This public procurement record has 1 release in its history.

Planning

23 Apr 2019 at 08:29

Market Engagement Notice
Summary of the contracting process

The Financial Ombudsman Service, based in London and Coventry, is currently in the planning stage of a procurement process titled "Request for Information (RFI) - Commercial options for online Psychometric assessment platforms". This tender seeks to gather information on commercial models related to psychometric assessment platforms, with an engagement end date set for 3rd May 2019. The procurement process will transition to a formal tender notice anticipated for release in June 2019, with intentions to award a contract by September 2019 for an initial three-year term, potentially extendable by two further years. The relevant industry category encompasses psychology testing devices and associated recruitment and assessment services.

This tender presents significant growth opportunities for businesses specialising in psychometric testing, recruitment services, and assessment centres. Companies with expertise in providing online assessment platforms, tailored testing solutions, and related consulting services could well-position themselves to compete. The Financial Ombudsman Service's requirement for comprehensive testing capabilities and associated support underscores a market need for innovative service providers capable of delivering both software and experience in employee assessment and development.

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Notice Information

Notice Title

Request for Information (RFI) - Commercial options for online Psychometric assessment platforms

Notice Description

The Financial Ombudsman Service (The Service) is intending to go out to the market for an online psychometric assessment platform and as part of an early market engagement exercise we are requesting information from the market on options available in relation to commercial models such as pricing strategies and availability of some related services and outputs. The Service is based in London and Coventry and at the present time we have circa 2,900 employees. In addition it has circa 1,500 contingent workers and temporary staff all of which, throughout their employment journey with us may be required to undertake psychometric personality and ability tests. High level requirements at this stage include (but are not limited to): Full user access to a range of online ability and personality assessments with report options which will be facilitated by The Service representative/s. This should include issuing the tests out to candidates to processing and issuing the results as part of: - The Service's own recruitment process - individual learning and development - group and team building exercise's and or - coaching and leadership campaigns. Any information shared to us by the market will be used only for the purpose of consideration of options when preparing and planning our procurement. 1. As we are unclear as to what pricing models are on offer in the market, could you please provide suggested pricing models 2. We would be interested to understand if a single supplier can provide all available tests and the options for specific tests (or equivalent ) which may need to come through 3rd party providers for IPR reasons? 3. Will Providers also be able to deliver coaching on the results of the reports and or consultation services as and when the Service requires in order to support facilitating team development events? 4. We would like to understand more on the possible outputs systems have, please provide examples of the different types of reports that can be generated from the system At this stage, our intention is to issue an OJEU notice in June 2019 with a view to award a 3 year contract with an option to extend for a further 2 years in September 2019 Additional information: Suppliers who wish to respond should please do so through the below link: ref: Project: fos_642 - Psychometrics assessment testing competition.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b27068b4-f8e5-425c-a166-02b6b5464d16
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ee102a65-40b7-42f0-9e78-2768b63749ff
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

79 - Business services: law, marketing, consulting, recruitment, printing and security

98 - Other community, social and personal services

CPV Codes

33156000 - Psychology testing devices

79600000 - Recruitment services

79635000 - Assessment centre services for recruitment

98300000 - Miscellaneous services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Apr 20196 years ago
Submission Deadline
Not specified
Future Notice Date
3 May 2019Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FINANCIAL OMBUDSMAN SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 9SR
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLG West Midlands (England), TLI London
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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