2024 - 1055 - RFP - Concierge Services Consultancy Review and Options Appraisal - AWARD

Contract Timeline

Publication Date

28th April 2025 14:17:03 PM

Contract Summary

Citizen is seeking an experienced consultant to conduct an independent review of our Concierge service within Coventry, West Midlands. The review will assess its effectiveness, value for money, resilience, and alignment with best practice in estate management, security, and concierge services. The Coventry Concierge Team plays a crucial role in maintaining the safety and security of residents and buildings, through CCTV monitoring, access control, incident response, and site visits. This review aims to ensure the service is delivering high-quality outcomes efficiently while meeting customer and organisational needs. To express an interest in this project please follow the link below which will take you directly to Citizen`s E-Procurement Portal; https://in-tendhost.co.uk/citizenhousing/aspx/Home You will be required to register if you have not already done so previously, and be logged in to be able to download the tender documents.

Contract Details

Open Contracting ID

ocds-b5fd17-b4be6b0b-b1c4-42cb-a09d-5973df94ea3a

Publication Source

Contracts Finder

Procurement Stage

Award

Procurement Method

Open

Procurement Method Details

Open Procedure

Procurement Category

Services

Tender Suitability

SME VCSE

Framework / DPS

Contract Classification

CPV Code(s)

72221000
79400000
79410000
79411000

CPV Division(s)

72 - IT services: consulting, software development, Internet and support
79 - Business services: law, marketing, consulting, recruitment, printing and security

Awarding Authority

CITIZEN

Buyer Name

Callum Swingler

Buyer Email

callum.swingler@citizenhousing.org.uk

Buyer Phone

01213290430

Buyer Address

Solihull Parkway, Bimingham Business Park

Birmingham

B37 7YN

United Kingdom

Awarded Supplier(s)

Supplier Name(s)

CONSULTIVE SOLUTIONS LIMITED