Award

Delivery of the Online Consultations System to the GP Practices

SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Award

24 Mar 2021 at 12:49

Award Notice
Summary of the contracting process

The procurement process involves the South Central and West Commissioning Support Unit, representing NHS England, for the project titled "Delivery of the Online Consultations System to the GP Practices". This initiative falls under the information technology services category and targets South East England. The current procurement stage is complete, with the awarded contract valued at £91,800. The contract implementation period began on 30th September 2019 and is set to conclude on 29th September 2022.

This tender presents valuable opportunities for businesses in the technology sector, particularly small and medium-sized enterprises (SMEs) with expertise in software and information systems. Firms that specialise in developing digital healthcare solutions or online consultation systems would be well-positioned to compete. Engaging in this project not only allows for potential participation in future NHS digital initiatives but also contributes to improving patient care through innovative technological advancements.

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Notice Information

Notice Title

Delivery of the Online Consultations System to the GP Practices

Notice Description

As part of its Digital Transformation Strategy, NHS England is encouraging the use of technology to empower patients and make it easier for clinicians to deliver high quality care, enabling patients to seamlessly navigate services. Online consultation for patients using GP practices is a contribution to this ambition. The CCG have committed to undertake a six month pilot with up to six GP practices. Analysis will be undertaken during this phase to better understand benefits. Depending on the outcome, the CCG will decide on the full rollout to the remaining practices who would like to engage. Across west Essex, we currently have 3 localities - Epping, Harlow and Uttlesford, comprised of 32 GP Member Practices serving a population of approximately 310,000 registered patients between them, with a vast variety of demographics from practice to practice. Objectives of online consultation implementation: * Reduce unnecessary appointments by directing patients to most efficient intervention * Reduce GP / staff workloads as patients are able to access right person or service first time * Reduce wait times for routine appointments * Improve patient experience by providing improved service navigation * Reduce queues at reception desks for busy practices by offering digital access * Reduce the number of incoming phone calls by offering digital access to resolve queries * Enable patients to manage their own health conditions as appropriate * Provide additional digital channel to conduct consultations This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b7a5b758-53f1-4f4c-a623-c98de97748fc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/99831591-63f6-45c1-87aa-49ceeace988b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£91,800 Under £100K
Lots Value
Not specified
Awards Value
£91,800 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Mar 20214 years ago
Submission Deadline
10 Jun 2019Expired
Future Notice Date
Not specified
Award Date
29 Sep 20196 years ago
Contract Period
29 Sep 2019 - 29 Sep 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TORQUAY
Postcode
TQ2 7FF
Post Town
Torquay
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK42 Torbay
Delivery Location
TLJ South East (England)
Local Authority
Torbay
Electoral Ward
Shiphay
Westminster Constituency
Torbay

Supplier Information

Number of Suppliers
1
Supplier Name

DOCTORLINK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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