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Online forms

Cambridgeshire County Council

This public procurement record has 1 release in its history.

Award

13 Aug 2026 at 12:13

Award Notice
Summary of the contracting process

Cambridgeshire County Council procured an online forms software platform for public-facing services. The requirement is for software and information systems, with associated computer equipment and supplies, classified under CPV 48000000 and 30200000. The platform is intended to support services delivered to people in the United Kingdom. This is a goods procurement, focused on supplying a digital platform rather than construction, consultancy or general IT support. The buyer is Cambridgeshire County Council, based at New Shire Hall in Alconbury Weald, Huntingdon. The requirement is relevant to software providers supplying online form tools, digital service platforms and related systems for public bodies and their users.

The procurement has been completed and awarded following a restricted procedure, using a selective method. The tender submission deadline was 10 November 2025 at 23:59 UTC, and the award was made on 11 November 2025. Netcall was selected as supplier for an awarded value of £100,000. The contract runs from 17 November 2025 to 16 November 2027. The tender’s estimated value was also £100,000. The opportunity was identified as unsuitable for small and medium-sized enterprises and voluntary, community or social enterprises. The published outcome records one active award and one supplier. The procurement was evaluated through the restricted procedure, with the award outcome confirming Netcall’s selection.

For suppliers that did not win, this procurement demonstrates a defined public-sector demand for online forms software supporting public-facing services. A credible competitor for a future requirement from this buyer would need a proven platform for building, managing and delivering digital forms, together with the ability to support services used by members of the public in the UK. Relevant strengths would include reliable software delivery, integration with public-sector service environments, accessibility and user-focused design, information security, data handling and ongoing technical support. The selected supplier was recorded as a large organisation, so competing businesses would need sufficient organisational capacity and implementation capability to deliver a council-level platform rather than a small standalone application.

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Notice Information

Notice Title

Online forms

Notice Description

Online forms software platform for public facing services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ba44cdef-b19a-4e6e-ae61-6daaf07c1a7d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ffcfa538-6b61-4a38-8726-0227d49ae8c4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

CPV Codes

30200000 - Computer equipment and supplies

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
£100,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Aug 20262 weeks ago
Submission Deadline
10 Nov 2025Expired
Future Notice Date
Not specified
Award Date
11 Nov 20259 months ago
Contract Period
17 Nov 2025 - 16 Nov 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cambridgeshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HUNTINGDON
Postcode
PE28 4YE
Postcode Area
Peterborough
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
Not specified
Local Authority
Huntingdonshire
Electoral Ward
The Stukeleys
Westminster Constituency
Huntingdon

Supplier Information

Number of Suppliers
1
Supplier Name

Netcall

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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