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PR2312- Multi-Route Digital Identity Verification (IDV) Services: GBG ID3global and GBG IDscan Enterprise

Parliamentary and Health Service Ombudsman

This public procurement record has 1 release in its history.

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26 Aug 2026 at 14:32

Award Notice
Summary of the contracting process

The Parliamentary and Health Service Ombudsman is procuring digital identity verification services for use in England. The requirement is a multi-route service based on GBG ID3global and GBG IDscan Enterprise, supporting personal identity checks and identification through digital scanning. The procurement is classed as services, with related classifications for personal identification accessories and identification badges. The buyer is based at City Gate, 51 Mosley Street, Manchester. The opportunity was identified as suitable for small and medium-sized enterprises, indicating that smaller specialist providers may be able to deliver the requirement. The work is relevant to suppliers of digital identity verification platforms, identity-checking technology, document and identity scanning services, and associated implementation or support services.

The procurement is complete and has been awarded following an open procedure. Bids had to be submitted by 2 June 2026 at 12:00. The contract was awarded to GB Group Ltd on 24 June 2026 for £178,440. The awarded contract period runs from 17 August 2026 to 16 July 2029. The tender also describes a 12-month extension option, while the stated tender contract period extends to 16 August 2029. Evaluation was conducted through the open procedure for the specified digital identity verification services. The award is active. The procurement was presented as a single requirement rather than separate lots, and the buyer identified it as suitable for SMEs but not for voluntary, community or social enterprises.

This procurement shows established demand from the Parliamentary and Health Service Ombudsman for enterprise digital identity verification delivered through multiple routes. A credible future supplier would need proven capability with identity verification and document-scanning technology, including platforms comparable to GBG ID3global and GBG IDscan Enterprise. It would need to support reliable personal identification checks for the buyer’s operations in England, with the technical capacity to provide a service rather than a one-off product supply. Relevant experience of integrating, operating and supporting identity-checking solutions would strengthen a competitor’s position. The requirement is explicitly suitable for SMEs, so a specialist provider with focused identity technology, dependable service delivery and evidence of handling organisational identity-verification requirements could compete with larger suppliers when the requirement returns.

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Notice Information

Notice Title

PR2312- Multi-Route Digital Identity Verification (IDV) Services: GBG ID3global and GBG IDscan Enterprise

Notice Description

This contract has a 12 month extension option

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bc123846-8559-4bbe-9286-b6baa2818926
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/16820e8e-0a2c-41cf-8d62-5901ae314345
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

35 - Security, fire-fighting, police and defence equipment

CPV Codes

30191140 - Personal identification accessories

35123400 - Identification badges

Notice Value(s)

Tender Value
£178,440 £100K-£500K
Lots Value
Not specified
Awards Value
£178,440 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Aug 2026Yesterday
Submission Deadline
2 Jun 2026Expired
Future Notice Date
Not specified
Award Date
24 Jun 20262 months ago
Contract Period
17 Aug 2026 - 16 Jul 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Parliamentary and Health Service Ombudsman
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M2 3HQ
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

GB Group plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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