Notice Information
Notice Title
Language Services (Lot 6 Only)
Notice Description
The provision of a Quality Assurance Service for Buyers of the Framework. This includes the provision of quality checks on the services provided by Suppliers on the Framework and any Interpreters/Translators used to deliver a Call Off Contract via the Framework. The Services delivered under this Lot include: - Assessment of a recorded face to face booking (audio or video) - Assessment of a live booking in person (Spoken & Non-Spoken) - Assessment of a telephone interpretation - Assessment of a video interpretation (Spoken & Non-Spoken) - Assessment of Spoken/Non Spoken language Interpreter via Video Role Play - Assessment of translated documents - Assessment of transcriptions - Checking that the requirements in the booking have been met by the Supplier The Supplier awarded to the Quality Assurance Lot cannot be part of any of the other Lot to prevent conflict of interests arising. Additional information: The start date of this Framework Agreement is 30/03/2021. The expiry date of the Framework Agreement is 29/03/2025. The framework will be established for 36 months, with the option to extend for 1 further period of 12 consecutive months, executed at the discretion of CCS.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-bc3ffc66-d6e3-478f-8171-9966e83cec9f
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/1ee8fa0f-dfa4-4f53-a54d-b2c73c53ed61
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (above threshold)
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
72224200 - System quality assurance planning services
72225000 - System quality assurance assessment and review services
79510000 - Telephone-answering services
79530000 - Translation services
79540000 - Interpretation services
Notice Value(s)
- Tender Value
- £3,000,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £3,000,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 21 Nov 20232 years ago
- Submission Deadline
- 26 Oct 2020Expired
- Future Notice Date
- 25 Aug 2020Expired
- Award Date
- 29 Mar 20214 years ago
- Contract Period
- 30 Mar 2021 - 29 Mar 2025 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CROWN COMMERCIAL SERVICE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LIVERPOOL
- Postcode
- L3 9PP
- Post Town
- Liverpool
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD7 Merseyside
- Small Region (ITL 3)
- TLD72 Liverpool
- Delivery Location
- Not specified
-
- Local Authority
- Liverpool
- Electoral Ward
- City Centre North
- Westminster Constituency
- Liverpool Riverside
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/1ee8fa0f-dfa4-4f53-a54d-b2c73c53ed61
21st November 2023 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/126a6c13-a22c-4b66-b4a3-1ef127c2742a
25th September 2020 - Opportunity notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/54371cf2-4960-4b8f-84be-afcae0e1c23d
26th June 2020 - Future opportunity notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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