Award

Loan Charge Funding for Debt Advice

H M REVENUE & CUSTOMS

This public procurement record has 2 releases in its history.

Award

11 Nov 2020 at 08:57

Award Notice
Tender

20 Aug 2020 at 13:31

Tender Notice
Summary of the contracting process

The procurement process titled "Loan Charge Funding for Debt Advice" is initiated by H M Revenue & Customs, located in Salford, England. The process falls under the financial and insurance services industry and aims to source a debt advice service for loan charge customers. The tender period ended on 4th September 2020, with the contract awarded on 22nd September 2020. The overall contract value is £500,000, and will be operational from 5th October 2020 to 4th October 2023. The procurement method employed is through a Light Touch Regime.

This contract presents significant opportunities for SMEs and voluntary, community, and social enterprises (VCSEs) in the financial services sector. Businesses that specialize in debt advice, financial counselling, or legal assistance related to debt management would be particularly well-suited to compete. Engaging with HMRC via SAP Ariba system is essential for those interested in participating, as it streamlines the bidding process and ensures compliance with submission criteria.

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Notice Information

Notice Title

Loan Charge Funding for Debt Advice

Notice Description

The Authority requires the provision of a debt advice service to loan charge customers. Additional information: Any selection of tenderers will be based solely on the criteria set out for the procurement. HMRC uses an HMRC instance of SAP Ariba Sourcing Pro (thereafter referred to as HMRC's SAP Ariba) and this must be used to express an interest and/or bid for the opportunity. (Further information about HMRC's SAP Ariba is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm). Economic operators who have used HMRC's SAP Ariba previously will be registered as part of the HMRC Ariba Supplier Network and you should access the system to obtain your account ID number. Contact details on the system should be checked and, where necessary, additional users added to help avoid multiple registrations for the same organisation. Previously registered users having difficulty recovering their account ID number or identifying users within their organisation should email for assistance sapariba.hmrcsupport@hmrc.gov.uk Economic operators using HMRC's SAP Ariba for the first time, including suppliers who are already registered on the wider SAP Ariba supplier network, will need to register at http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full. You will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gov.uk notifying non-receipt and confirming when your registration request was first made. Once you have obtained 'your account ID' number, please email bhavina.patel1@hmrc.gov.uk with the following information as confirmation that you wish to express an interest and/or bid for the opportunity: The contract reference Your HMRC SAP Ariba account ID: AN Your organisation's name Your name Your email address Your telephone number Economic operators who have complied with the foregoing will receive an e-mail confirming access to the online questionnaires. If access is not provided within one working day, please contact Bhavina.patel1@hmrc.gov.uk notifying non-receipt and confirming when your request for access to the online questionnaires was first made. Questionnaires must be fully completed (and any associated hard-copy documents received by HMRC) no later than the closing date and time. Tenders not submitted in the required form (or containing the requested information) may be rejected.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-be3885fa-7021-47fc-9f82-ad289f01f127
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ca93ed23-0356-47cc-9a92-035366252d1d
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Light Touch Regime
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

75 - Administration, defence and social security services

98 - Other community, social and personal services

CPV Codes

66000000 - Financial and insurance services

75131000 - Government services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
£250,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Nov 20205 years ago
Submission Deadline
4 Sep 2020Expired
Future Notice Date
Not specified
Award Date
21 Sep 20205 years ago
Contract Period
11 Oct 2020 - 11 Oct 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SALFORD
Postcode
M60 9LA
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified
Local Authority
Salford
Electoral Ward
Ordsall
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

MONEY ADVICE TRUST

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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