Tender

Corporate Complaints, FOI & Subject Access Case Management System

LEICESTERSHIRE COUNTY COUNCIL

This public procurement record has 4 releases in its history.

TenderAmendment

03 May 2018 at 10:25

TenderAmendment

03 May 2018 at 10:22

TenderAmendment

03 May 2018 at 10:17

Tender

02 May 2018 at 10:06

Summary of the contracting process

Leicestershire County Council is currently inviting tender bids for the "Corporate Complaints, FOI & Subject Access Case Management System". This service falls under the IT services category with a focus on software package and information systems, valued at £50,000. The tender is in the active stage, and the submission deadline is set for 21st May 2018. The contract period is expected to commence on 13th August 2018, lasting until 12th August 2020. Applications can be made via https://www.eastmidstenders.org/.

This tender presents a significant opportunity for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in IT services, software development, and management systems. Companies with expertise in handling integrated case management systems, data subject rights under GDPR, and information security are particularly well-suited to compete for this contract, which aims to improve the handling of statutory and non-statutory complaints and information requests.

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Notice Title

Corporate Complaints, FOI & Subject Access Case Management System

Notice Description

Tender bids are invited for the provision of an integrated case management system for the following broad areas: * statutory and non-statutory complaints, compliments and comments * Freedom of information / Environment Information Regulation requests * Data subject rights as defined by GDPR, including Subject Access Requests * Information security incidents Additional information: Please apply at https://www.eastmidstenders.org/

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bec4aae2-f3f2-4ffa-810a-9f6e45602ccc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bc7dc8ce-099f-470c-aa6a-959e8a03413a
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 May 20187 years ago
Submission Deadline
21 May 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
12 Aug 2018 - 12 Aug 2020 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LEICESTERSHIRE COUNTY COUNCIL
Contact Name
Pav Kaur
Contact Email
pavendip.kaur@leics.gov.uk
Contact Phone
+44 1163056855

Buyer Location

Locality
LEICESTER
Postcode
LE3 8RA
Post Town
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
Not specified

Local Authority
Blaby
Electoral Ward
Glenfield Faire
Westminster Constituency
Mid Leicestershire

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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