Notice Information
Notice Title
Contact Centre Software
Notice Description
Contact Centre software
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-c001033d-8d40-4535-a0b1-c9242f40385a
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/b552745b-e240-4c9d-b492-440e11bb36b5
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Other -
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £235,023 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £235,000 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 1 Aug 20241 years ago
- Submission Deadline
- 29 Feb 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 9 May 20241 years ago
- Contract Period
- 29 Jul 2024 - 29 Jul 2027 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WEST LINDSEY DISTRICT COUNCIL
- Contact Name
- Anna Grieve
- Contact Email
- anna.grieve@west-lindsey.gov.uk
- Contact Phone
- +44 1427676676
Buyer Location
- Locality
- GAINSBOROUGH
- Postcode
- DN21 2NA
- Post Town
- Doncaster
- Country
- England
-
- Major Region (ITL 1)
- TLF East Midlands (England)
- Basic Region (ITL 2)
- TLF3 Lincolnshire
- Small Region (ITL 3)
- TLF30 Lincolnshire CC
- Delivery Location
- TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
-
- Local Authority
- West Lindsey
- Electoral Ward
- Gainsborough South-West
- Westminster Constituency
- Gainsborough
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/b552745b-e240-4c9d-b492-440e11bb36b5
1st August 2024 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-c001033d-8d40-4535-a0b1-c9242f40385a-2024-08-01T13:38:27+01:00",
"date": "2024-08-01T13:38:27+01:00",
"ocid": "ocds-b5fd17-c001033d-8d40-4535-a0b1-c9242f40385a",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "WLINDC001-DN709667-68052335",
"title": "Contact Centre Software",
"description": "Contact Centre software",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "48000000",
"description": "Software package and information systems"
},
"additionalClassifications": [
{
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
}
],
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "England",
"countryName": "United Kingdom"
}
]
}
],
"value": {
"amount": 235023,
"currency": "GBP"
},
"procurementMethodDetails": "Other -",
"tenderPeriod": {
"endDate": "2024-02-29T12:00:00Z"
},
"contractPeriod": {
"startDate": "2024-07-30T00:00:00+01:00",
"endDate": "2027-07-29T23:59:59+01:00"
},
"suitability": {
"sme": false,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-CFS-52200",
"name": "West Lindsey District Council",
"identifier": {
"legalName": "West Lindsey District Council"
},
"address": {
"streetAddress": "Guildhall, Marshall's Yard",
"locality": "Gainsborough",
"postalCode": "DN21 2NA",
"countryName": "England"
},
"contactPoint": {
"name": "Anna Grieve",
"email": "anna.grieve@west-lindsey.gov.uk",
"telephone": "+44 1427676676"
},
"details": {
"url": "https://www.west-lindsey.gov.uk/"
},
"roles": [
"buyer"
]
},
{
"id": "GB-CFS-290883",
"name": "Kerv Experience",
"identifier": {
"legalName": "Kerv Experience"
},
"address": {
"streetAddress": "Goodwin House, Richmond, Surrey, TW9 1AA"
},
"details": {
"scale": "large",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-CFS-52200",
"name": "West Lindsey District Council"
},
"awards": [
{
"id": "ocds-b5fd17-c001033d-8d40-4535-a0b1-c9242f40385a-1",
"status": "active",
"date": "2024-05-10T00:00:00+01:00",
"datePublished": "2024-08-01T13:38:26+01:00",
"value": {
"amount": 235000,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-CFS-290883",
"name": "Kerv Experience"
}
],
"contractPeriod": {
"startDate": "2024-07-30T00:00:00+01:00",
"endDate": "2027-07-29T23:59:59+01:00"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/b552745b-e240-4c9d-b492-440e11bb36b5",
"datePublished": "2024-08-01T13:38:26+01:00",
"format": "text/html",
"language": "en"
}
]
}
]
}