Tender

GB-London: Development of a Visitor Experience Training Programme

IMPERIAL WAR MUSEUMS

This public procurement record has 1 release in its history.

Tender

16 May 2024 at 13:40

Tender Notice
Summary of the contracting process

The Imperial War Museums in London have initiated a tender process titled "Development of a Visitor Experience Training Programme" for the enhancement of visitor experience across all museum sites. The procurement stage is currently active with a tender period ending on 10th June 2024 and a contract period starting on 15th July 2024 and ending on 31st December 2024. The procurement falls under the industry category of Museum services and aims to improve services related to customer care, libraries, archives, museums, and cultural services.

This tender opportunity offers businesses a chance to contribute to providing inclusive and engaging visitor experiences at the Imperial War Museums. Companies specializing in training development, customer services, cultural services, and recreational activities are well-suited to compete for this tender. The procurement method is an open procedure with a contract value of £50,000 GBP, creating opportunities for businesses across various sectors to participate and contribute to elevating the visitor experience standards at the museum sites.

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Notice Information

Notice Title

GB-London: Development of a Visitor Experience Training Programme

Notice Description

Imperial War Museums is seeking to appoint a consultant training developer to aid us in improving the visitor experience across all of the IWM sites and designing a training programme to ensure uniformity across all of the IWM sites. IWM would like to ensure that we are providing a welcoming, inclusive, and engaging experience for all visitors.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c1313862-979f-4028-af2f-ffa88d63935b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/620a5842-5290-46e7-a2d7-14727c3d8c2f
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

92 - Recreational, cultural and sporting services

CPV Codes

79342300 - Customer services

79342320 - Customer-care services

92000000 - Recreational, cultural and sporting services

92500000 - Library, archives, museums and other cultural services

92521000 - Museum services

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 May 20241 years ago
Submission Deadline
10 Jun 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
14 Jul 2024 - 31 Dec 2024 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
IMPERIAL WAR MUSEUMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 6HZ
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified
Local Authority
Southwark
Electoral Ward
St George's
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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