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BT1912 Luton Directory

Luton Council

This public procurement record has 1 release in its history.

Award

06 Oct 2026 at 13:32

Award Notice
Summary of the contracting process

Luton Council commissioned hosting and support for the hubs and portals on the Luton Directory website. The service supports the SEND Local Offer, Family Information Services and Adult Social Care. This is a digital hosting and website support requirement, classified as an internet and intranet software package (CPV 48220000), with internet services also included. The buyer is Luton Council, based in Luton, and the service is associated with its directory website. The requirement concerns ongoing operation and support of these public-facing information services rather than the supply of a standalone software package.

The procurement is complete and the contract was awarded to Idox Software Ltd. The award was made on 14 September 2026, for £75,000. The contract period runs from 23 September 2026 to 22 September 2028. The tender had a submission deadline of 11 September 2026 at 12:00. The procurement was for services, with an estimated value of £75,000. No lots are identified. The published information describes the procurement method as “Not applicable” and provides no evaluation criteria. Small and medium-sized enterprises were identified as suitable suppliers. The selected supplier is Idox Software Ltd.

This award shows recurring demand from Luton Council for dependable hosting and support of online public information services, including portals serving people seeking SEND, family information and adult social care support. A credible competitor for a future requirement would need to demonstrate the ability to host and maintain a directory platform and its connected hubs and portals, while keeping services reliable and supporting their ongoing operation. Experience delivering digital services for local government and understanding the needs of public-facing information websites would be relevant. The procurement was considered suitable for small and medium-sized enterprises, indicating that this type of work is not framed solely for large suppliers. The awarded supplier’s success confirms that an established software provider can meet this buyer’s requirement.

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Notice Information

Notice Title

BT1912 Luton Directory

Notice Description

To provide the hosting and support services for the hubs and portals on the Luton Directory website. This Service will hosts the SEND Local Offer, Family Information Services and Adult Social Care.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c1d8af62-d9d8-42a8-81e0-0f85ba07f777
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ff945352-b74f-47c2-a37b-570db947913b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not applicable
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48220000 - Internet and intranet software package

72400000 - Internet services

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
Not specified
Awards Value
£75,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Oct 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Sep 20263 weeks ago
Contract Period
23 Sep 2026 - 22 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Luton Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LUTON
Postcode
LU1 2BQ
Postcode Area
Luton
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
Not specified
Local Authority
Luton
Electoral Ward
Central
Westminster Constituency
Luton South and South Bedfordshire

Supplier Information

Number of Suppliers
1
Supplier Name

Idox Software Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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