Award

VOIP Telephony (Lot 1), Mobile Phones (Lot 2) and ICT Support Services (Lot 3)

BLUE ORCHID

This public procurement record has 1 release in its history.

Award

18 Nov 2016 at 20:17

Summary of the contracting process

The public procurement process involves Blue Orchid, based in Liverpool, seeking contractors for the provision of VOIP telephony (Lot 1), mobile phones (Lot 2), and ICT support services (Lot 3) as part of an open tender procedure. This service, classified under Computer support and consultancy services, aims to enhance business advisory and grant awarding services to growing small and medium-sized enterprises (SMEs). The procurement is currently in the Award stage, with an active contract value of £24,000 awarded on 19 October 2015. The contract period extends from 19 October 2015 to 29 December 2017, and submissions for the tender were due by 9:00 a.m. on 17 September 2015. The location of service delivery is in Cheshire, North West England.

This tender presents significant opportunities for businesses specialising in telecommunications and ICT services, particularly SMEs and voluntary community sector enterprises (VCSEs). Companies capable of providing high-quality VOIP systems, mobile communications, and robust ICT support are encouraged to engage, as Blue Orchid is open to evaluating various proposals across all three Lots. Given the competitive nature of this tender and the emphasis on quality, businesses with a focus on reliable service delivery and technological expertise stand to benefit from establishing a partnership with Blue Orchid.

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Notice Title

VOIP Telephony (Lot 1), Mobile Phones (Lot 2) and ICT Support Services (Lot 3)

Notice Description

Please refer to our website to access full details. The service comprises a range of business advisory and grant awarding services to growth SMEs. Working with a number of partners across the sub-region, Blue Orchid wishes to procure the following services as 3 Lots: * LOT 1 - Provision of VOIP telephone system * LOT 2 - Provision of mobile telephones * LOT 3 - Provision of ICT Support Services Please note: Applicants may tender for any or all of the LOTs. Please note: Blue Orchid has not yet been awarded ERDF funds and there is therefore no guarantee that there will be an award of a contract, as this service is dependent on securing ERDF funding. Please note, therefore that response to this submission is at the sole cost of the supplier. Additional information: Please note: Closing time for submissions on end date is 9:00 a.m. Q&A VoIP Telephony Is it possible to provide the address or a phone number of the premises? I need to ensure that the broadband bandwidth available can offer the business 10 x consecutive calls without reducing call quality. The service will locate to new premises in Cheshire at Gadbrook Park Do you want to use a single broadband for both internet usage and call traffic? We would wish the solution that ensures the highest possible quality in terms of (uptime and redundancy), but leave the final recommendation to the bidder. How many hunt groups do you require? We would require the service to be able to "fall over" to two other departments There is no mention of voicemails for each user or for the hunt groups, is there a requirement for a voicemail service? We see voicemail, as an addition but not an essential What will happen to the call out of hours will they need transferring to an external number or would you prefer an out of hours message? We would transfer to a recorded message Does the site have cat5 cabling installed for each desk phone location? We will ensure the site is fully cabled for installation beforehand Is there a cabinet installed at the site with any free space to house additional equipment? There will be rack space for housing of the equipment Mobiles IS there any preference to the mobile network you prefer? None How much mobile data is required for each user? We would require staff to be able to access emails and attachments, but use would not be abnormally high Would you prefer 3G or 4G data? No preference Is there any preference to the mobile phone device that is required that will be using an Android operating system? No preference Will you require new mobile numbers for all 10 devices or will you be porting over existing numbers from a UK mobile network? We can accommodate either new numbers or port. We have no preference either way

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c4a925d5-adc8-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8a27cae8-ec0d-4041-a7a4-fb7190c536ff
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

72 - IT services: consulting, software development, Internet and support


CPV Codes

32500000 - Telecommunications equipment and supplies

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£24,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20169 years ago
Submission Deadline
17 Sep 2015Expired
Future Notice Date
Not specified
Award Date
14 Sep 201510 years ago
Contract Period
18 Oct 2015 - 29 Dec 2017 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BLUE ORCHID
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L1 3BT
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD North West (England)

Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

CAPITAL NETWORKS

Open Contracting Data Standard (OCDS)

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