Award

Digital process automation services for Revenues and Benefits.

HARROGATE BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

03 Jan 2019 at 10:53

Summary of the contracting process

The procurement process for Digital Process Automation Services was conducted by Harrogate Borough Council, with a total value of £140,252. This tender falls under the category of IT services and involves software package provision, aimed at automating transactions for revenue and benefits. The procurement process took place in the Yorkshire and the Humber region, with the tender period concluding on 12th November 2018 and the contract effective from 1st December 2018 until 28th February 2021. The award of this contract was made on 23rd November 2018, and it is classified under the method 'Other.'

This tender presents a significant opportunity for businesses in the IT services sector, particularly those specialising in software development and automation solutions. Small and medium enterprises (SMEs) that can demonstrate expertise in automating back-office processes and delivering efficient digital solutions will find this contract especially relevant. Companies looking to grow their business in the public sector should consider similar opportunities that arise from local councils and public bodies across the UK.

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Notice Title

Digital process automation services for Revenues and Benefits.

Notice Description

Content from online web forms is validated and then each transaction is automated in the back office system. Items requiring intervention routed to High, Medium and Low priority work queues

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c6bee5f6-d30f-4c8c-ae13-3af1bddf5703
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/96fb9da9-43f2-4ab9-9c47-d390402c012c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£140,252 £100K-£500K
Lots Value
Not specified
Awards Value
£140,252 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Jan 20197 years ago
Submission Deadline
12 Nov 2018Expired
Future Notice Date
Not specified
Award Date
23 Nov 20187 years ago
Contract Period
1 Dec 2018 - 28 Feb 2021 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HARROGATE BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HARROGATE
Postcode
HG1 2SG
Post Town
Harrogate
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
TLE Yorkshire and The Humber

Local Authority
North Yorkshire
Electoral Ward
Valley Gardens & Central Harrogate
Westminster Constituency
Harrogate and Knaresborough

Supplier Information

Number of Suppliers
1
Supplier Name

GOVTECH SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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