Notice Information
Notice Title
Storm Cloud Contact Centre
Notice Description
Provision of a Cloud based 2 way Omni-Channel Contact Centre solution, Artificial Intelligence and capability to integrate with third party systems via Rest APIs.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-cc747724-5e03-46d2-9504-3dde76301d4c
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/edb62ddd-7b15-4e56-82be-54c5dcea2418
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
72222300 - Information technology services
Notice Value(s)
- Tender Value
- £3,087,966 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £3,087,966 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 4 Aug 2026Yesterday
- Submission Deadline
- 30 Jul 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 3 Aug 20262 days ago
- Contract Period
- 31 Jul 2026 - 31 Jul 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SHEFFIELD CITY COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SHEFFIELD
- Postcode
- S1 2HH
- Post Town
- Sheffield
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE3 South Yorkshire
- Small Region (ITL 3)
- TLE32 Sheffield
- Delivery Location
- TLE Yorkshire and The Humber
-
- Local Authority
- Sheffield
- Electoral Ward
- City
- Westminster Constituency
- Sheffield Central
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/edb62ddd-7b15-4e56-82be-54c5dcea2418
4th August 2026 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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