Award

IOPC Call Centre Solution

INDEPENDENT OFFICE FOR POLICE CONDUCT

This public procurement record has 1 release in its history.

Award

29 Apr 2020 at 11:48

Summary of the contracting process

The Independent Office For Police Conduct (IOPC) has successfully completed a tender for the "IOPC Call Centre Solution," aimed at providing a comprehensive call centre solution. This service falls under the industry category of Networking, Internet and Intranet Software Package (CPV 48200000), with the contract valued at £72,711.60. The procurement method was selective, involving a call-off from a framework agreement, and the tender period concluded on 2nd April 2020. The contract, which commenced on 30th April 2020, will continue until 28th April 2023. This project spans various locations, including North West, West Midlands, London, South East, and Wales.

This tender presents potential growth opportunities primarily for businesses in the IT services sector, especially those specialising in call centre solutions, computer network services, and provider services. Companies that are large-scale providers with the capacity to meet the technical demands of integrated call centre solutions would be well-suited for similar future tenders. Engaging with the IOPC can enable businesses to enhance their portfolio and contribute to public sector efficiency.

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Notice Title

IOPC Call Centre Solution

Notice Description

Contract for the provision of Call Centre Solution to the IOPC

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cdd863ee-65d2-4042-a47a-10cd99313880
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c7316ad2-9c93-425d-94e8-e714664051e8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48200000 - Networking, Internet and intranet software package

72410000 - Provider services

72700000 - Computer network services

Notice Value(s)

Tender Value
£72,711 Under £100K
Lots Value
Not specified
Awards Value
£72,711 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Apr 20205 years ago
Submission Deadline
2 Apr 2020Expired
Future Notice Date
Not specified
Award Date
18 Apr 20205 years ago
Contract Period
29 Apr 2020 - 28 Apr 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
INDEPENDENT OFFICE FOR POLICE CONDUCT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLD North West (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLL Wales

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

REDCENTRIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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