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2026-059 Copilot Agent Delivery and Support

Ofgem

This public procurement record has 1 release in its history.

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21 Aug 2026 at 17:45

Award Notice
Summary of the contracting process

Ofgem procured consultancy and technical support to improve access to corporate knowledge and efficiency across its Delivery and Schemes function. The requirement was to design and deliver five production-ready Microsoft Copilot Agents aligned with Ofgem’s priority use cases, ensuring that each agent met the organisation’s governance and production-readiness standards. The work falls within business analysis, systems and technical consultancy, computer support, development consultancy, and related business and management consultancy. Ofgem is the buying organisation, based at 10 South Colonnade, Canary Wharf, London. Delivery was framed across the United Kingdom and internationally, including the Channel Islands, Isle of Man, Europe, British Overseas Territories and the rest of the world.

This completed procurement used an open procedure. The tender submission deadline was 1 January 2026, and the contract was awarded on 29 June 2026. Inform Team was selected as supplier for £106,112. The contract period runs from 29 June 2026 to 30 November 2026. The requirement was evaluated through the open competition for services, with the scope and stated consultancy categories defining the subject of the procurement. The opportunity was identified as suitable for small and medium-sized enterprises. The award is active and the tender status is complete, indicating that supplier selection has taken place and the contracted delivery period has been established.

For a future requirement of this type, a credible competitor would need practical experience of designing and delivering production-ready Microsoft Copilot Agents, rather than only providing general software advice. Relevant capability includes translating directorate use cases into useful corporate-knowledge tools, configuring or developing multiple agents as a coherent delivery, and supporting them through governance, assurance and production-readiness controls. Suppliers should be able to combine business analysis with systems and technical consultancy, development, computer support, and business-process understanding. The scale demonstrates a defined multi-agent delivery with a short implementation window, so evidence of structured delivery, reliable technical support and the capacity to move several priority use cases into production would be important.

How relevant is this notice?

Notice Information

Notice Title

2026-059 Copilot Agent Delivery and Support

Notice Description

Ofgem's Delivery and Schemes (D&S) function aims to?leverage?co-pilot?agents?to improve Ofgem's access to corporate knowledge and improve efficiency for the directorate teams. To do so, the support from a supplier is required to deliver five production ready Copilot Agents aligned to Ofgem's priority use cases and ensure all agents meet, governance and production readiness standards.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ce523cec-202c-46a2-b523-02ab42821353
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a3c8571d-85e7-4b70-b398-16db18654684
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

72220000 - Systems and technical consultancy services

72221000 - Business analysis consultancy services

72246000 - Systems consultancy services

72600000 - Computer support and consultancy services

73220000 - Development consultancy services

79400000 - Business and management consultancy and related services

79411100 - Business development consultancy services

Notice Value(s)

Tender Value
£106,112 £100K-£500K
Lots Value
Not specified
Awards Value
£106,112 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20266 days ago
Submission Deadline
1 Jan 2026Expired
Future Notice Date
Not specified
Award Date
29 Jun 20262 months ago
Contract Period
29 Jun 2026 - 30 Nov 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Ofgem
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

The Inform Team

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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